休斯頓洲際機場南華美達飯店(Ramada by Wyndham Houston Intercontinental Airport South)

Excellent service! The shuttle bus was broken, then they got another car to pick me up.

酒店離機場不遠。但是酒店本身需要更新。房間很差。浴室不干淨，他們只給了我們 4 人 2 條毛巾。我覺得我們在網上看到的圖片與我們親眼看到的相差甚遠。

Thanks so good experience and will be staying here again and thanks so much

當我走進 214 房間時，有一股奇怪的氣味，雖然是 12 月，晚上 9 點左右，空調開到最大並設置為 62 度 -- 也許是為了清除氣味？浴室裡，浴簾上掛著一塊臟毛巾。燈座上佈滿了灰塵。我打開水槽的水龍頭，開足馬力，只有一股水流。我的房間有一扇窗戶，外面整晚都亮著燈，只有蕾絲窗簾。我不得不在窗戶上掛一張床單，讓光線變暗一點才能入睡。我忍不住想，在這個大流行時期，如果他們連一塊臟毛巾都不能接住，也不能給燈座除塵，他們肯定沒有使用任何協議來對這個地方進行消毒。早上離開時，我注意到有個女傭穿過大廳時，有要求人們戴口罩的標誌——沒有戴口罩。我想她應該是負責消毒這個地方的人。不建議。

很棒的住宿體驗。房間很乾淨。客戶服務非常好。

One thing that I liked was the location. It is very close to the airport. But upon arriving (20 mins early) I was not allowed to check in without paying a “fee”. That is understandable, but such a strongly enforced policy should possibly be flexible especially if your facility isn’t up to par. I waited until my appropriate check in time of 3pm, then found out the elevator was broken. Therefore I had to carry my luggage up two flights of stairs in a stairwell that smelled like urine. I entered my room and there was an odor in there as well. I purchased febreeze in an attempt to make the smell better and it did not work. Later I noticed several pieces of hair when I pulled back the sheets along with some sort of stains (I have photos and video). My siblings also had a room there and their rooms had an odd odor as well, therefore I did not report it or try to get another room. I felt most likely since all of our rooms had a similar issue that the rest of the hotel rooms would as well.