維也納Denkmal Heinrich II.附近住宿

酒店位置非常好，斜對麪就是國家歌劇院，步行400米左右可到金色大廳，離莫扎特咖啡館也近，交通十分方便，100米左右就是地鐵站，價格也不錯👍服務態度很好👍如果有機會再去，我還會選擇這家酒店

Ich kann dieses Hotel leider nicht empfehlen. Ich hatte in der Früh um 07:30 beim Verlassen des Hotels gebeten, dass die Dusche gerichtet wird, da die Regenwalddusche kalte Tropfen während der Benutzung der Handbrause abgab. Bei meiner Rückkehr um 15:15 war weder dies behoben, noch mein Zimmer gesäubert. Nach einem langen Hin und Her (1/2 Stunde) konnte ich ein neues Zimmer beziehen, weil ich nicht warten wollte, dass es erst gegen 19/20 Uhr gerichtet wird. Komisch ist nur, dass es zunächst hieß, es stünde kein freies Zimmer zur Verfügung, weil sie ausgebucht sind. Nachdem ich aber darauf verwies, dass ich mich gerne vor dem Abendessen frisch machen würde und nicht ewig auf den Techniker warten wollte, war plötzlich ein Zimmer frei, und dieses sogar gleich neben meinem ursprünglichen. Die allgemeine Sauberkeit ist mäßig, es ist auch alles sehr abgewohnt (zb aufgezogene Türe im Bad, etc). Das Reinigungspersonal ist unfreundlich, schlägt einem fast die Türe vor der Nase zu, sagt Hallo, redet untereinander lautstark in seiner Sprache miteinander. Das Personal des Frühstücksservices war sehr freundlich und zuvorkommend. Auch das Frühstück an sich war gut und mehr als reichlich.

Jazz In The City Hotel 28 February - 2 March 2023 Room 500 5 stars for its cleanliness and service! Location: We took the Vienna Airport Cab from the airport to the hotel. We paid Euro 37 (one way). It was very convenient. It took about 30 minutes. The driver drove carefully and was on time to fetch us at the airport. The hotel is accessible to the underground and shopping area. Reception: Excellent and very helpful! We were able to check in early and the room was already ready when we arrived. Room: Modern, fresh and very clean indeed! The bedsheets, pillow covers, towels and bed were all immaculately clean and dust free. It has all the amenities that you need. Our room was located in a quiet area. Bathroom/Toilet: Very clean indeed! Breakfast: Excellent breakfast! You can order sunny side up or omelette which is freshly cooked. Very clean and fresh breakfast area. Check out: Fast and effective! Recommendation: Why not paint the ceiling of the room white and paint the water pipes black? It will give a smooth, clean and fresh feel. Overall recommendation: Highly recommended:

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

復活節假期我和家人一起住在這家酒店。酒店位於市中心20分鐘,但酒店附近有電車站。房間光線差,只提供厚毯子,沒有額外的枕頭。酒店在描述中提到空調,但他們只在6月至9月期間提供空調,我相信他們應該事先明確提到。酒店在繁忙的街道上,所以晚上無法保持窗戶開着,因爲我們最初在較低的樓層給了房間。我們在房間裏感覺很熱,第二天工作人員把我們搬到了更高的樓層,在那裏可以保持窗戶的開放,沒有噪音。總的來說,這是相當平均的,感覺不像4星級的財產和我們支付的價格。本來會給2/5 但是額外的1只給幫我們房間的Beatrice

位置：火車站出來過馬路就到，旁邊是商務寫字樓羣，非常方便。 隔音：就算旁邊是火車站，也不會聽到火車的噪音。 房間大小：房間面積合適，能方便展開兩個大行李箱。而且他們還有聯通房，適合一大家子入住。 服務：前台服務還能延遲退房到一點，不錯！

就國內普通的全季水平，酒店沒有洗漱用品，沒有拖鞋和燒水壺，最後走的那天因為忘遺留了一枚施華洛世奇的戒指在房間桌子上打電話讓酒店幫忙收一下寄給我，得到的回覆是啥看了房間各處也未找到你要的戒指 行吧，歐洲季節着尿性了，索性也衹是施華洛世奇而已，要是真鑽戒可不得了 大家留點心

Hi there, first off all they cancelled my booking even if i called directly and confirm my stay and payment at property, but all this turned ok. Actually during my stay someone entered in my room made shower and what else he did there I don't know, but one of my trip colleagues quested him while he was exiting from my room with some girl, after my complain they said, oh ok it was the owner of the hotel we checked he was drunk and he is sorry. No compensation only promises, no quality management, no official or proper approach to the case. You can't treat customers like that.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.