勞拉點飯店(Inn at Laurel Point)

disappointed

The laurel wing was upgraded from the last time I was there. It was great. As a regular drip coffee drinker, expresso in the room might be seen as an upgrade but it was awful. The only option was to order room service at $5. The hotel should be able to provide a cup of regular in the room at least or at front desk for free like the expresso. A small thing one could argue but important to me. I do see there is a notice that a coffee shop is coming. Great news.

Very spacious room, big deck with a beautiful view. Pool was clean, fitness room a bit small and older. Great staff, good location. Would stay again! The building itself might be a bit older but the room had nice furniture and a quality bed, and had so much room!! There was both a shower and a bathtub and double sinks in the bathroom.

The room, though tidy, had a very noisy air conditioner, making it hard for me to sleep for two nights. When I brought it up at the reception, it seemed they were already aware but indifferent. No Jacuzzi or sauna facilities were available, and my room wasn't refreshed after the first night. The towel robe was too small for a guy. Despite the decent breakfast, the lunch was mediocre, and we discovered a live spider in the salad. Although promptly addressed, we couldn't eat salad after that. The overall experience left me dissatisfied with my stay.

The hotel was easy to get to from the government street, and parking options were underground behind a security gate which you can only access with your guest card. Staff were friendly and professional and the property was clean. Room was great, as the view that looks out to the west harbour had planes and ships coming and going. Which you don't really hear unless your window is open. Some minor complaints: The shower head had terrible water pressure, it felt like bathing under a weak faucet. The toilet took way too long to flush, around 20 seconds of the water swirling which was loud. The heating system in the room would come and go every minute, which will be a loud drone. Overall: hotel was great paired with the view and accessibility. Very close to all the points of interest and could be walked if willing. Would stay again if the complaints are addressed.

Is not a 4 stars hotel that people had rated. I did paid for 4 stars price cost about $280plus. But don’t think the hotel worth the value. Front desk staff was nice, lobby was nice but the room in my point of view is a bit outdated. My bathroom doors doesn’t close properly. Shower pressure was low almost drizzling. If you have a long hair to wash, it will take forever to wash your hair. They also charge $24 for parking. There are a few hotels around that charge less on the parking and property is way newer. For the same amount of price, I would look for something else.