My mother-in-law with few of her elderly friends stayed at the hotel and two of them had the money they left at the safe stolen. They have immediately reported this to the management - including the fact that initially they were not able to lock the safe, and then one of the hotel's employees they suspected brought them a key, which he apparently duplicated beforehand - but the management refused to investigate the matter and claimed there is nothing they can do about it.
翻譯