沃卡拉度假 - IHCL 精選飯店(Gateway Varkala - Ihcl SeleQtions)

The location is good and the hotel is just fine. Need some renovation around the path leading to beach. Many opt for this location for ease of access to beaches, if that is not maintained it will lead to disappointment. The SPA is not per the expectation and the maintenance of the spa is very bad. Food is above average. The buffet breakfast is fine but lacks variety for those staying longer. Overall it was a good experience. The attender at the pool Mr. Babu is very good, he should be awarded for his fine service. Overall the hotel staff are polite and well mannered and hear to our concerns.

Excellent Hotel with excellent services. The managers and staffs kept us very comfortable and most importantly accommodated to our toddlers meals during the stay. Very beautiful view as very peaceful hotel!

Excellent séjour à l’hôtel Gateway. Nous avons été très bien bien accueillis par le General Manager Dharmesh Cariappa, tout le monde a été au petits soins avec nous, surtout Sudeep qui nous a aidé à organiser de magnifiques visites de la région. L’hôtel est très bien situé avec un accès direct à la plage. Très jolie chambre avec vue sur la mer. Un havre de paix en pleine végétation.

The room provided to us had electrical issues which couldn't be fixed. Then the room which we were shifted into had pool of water outside. I was traveling with old parents which made the stay risky. There was no house-keeping service at night and no one at the reception. We booked a TAJ property for the goodwill and name it stands for - but the this stay was extremely disappointing. Even the food was vert ordinary and the service was very slow.

It was a walm welcome for my family for the one day stay.Staffs were really knowledgeable and caring.They explained about the hotel premises and the outdoor activities.Room was well maintained.The hotel ambience was really calm and cool.We felt like the breakfast menu can be improved with adding more items.

Day 1 the dinner preparations had took almost 1.15 mins, after we raise our concern they tried to speed it up. But next day they had took corrective action , it was good to see , they took concerns seriously and worked out solution immediately to satisfy customers. Kudos to the Chef and entire restaurant team But the Food menu should be reviewed seriously, since very less options to choose.Not inline with Taj hotels standards.

1. Stay was pleasant and staff were courteous Liked that high tea theme in the evening saayangaalam sabhaashanam 2. Hotel was built in the form of a bird wing which is dedicated to jataayu where there is jataayu earth center ( 27 kms) from hotel

Old fashioned yet well maintained building with nice sea view rooms and lawns. We checked in at 10:30 PM and checked out at 1 PM the next day. Check in was smooth . The welcome drink tasted neutral. Stay was at the Queen suite though a Deluxe room would serve the purpose if one does not intend to use the living room. The Hotel is a 10 minute walk from the beach and we enjoyed our walk and return to the Hotel. The Breakfast buffet was not lavish but one can have a filling breakfast and the staff will cook what is not in the table for you. My little one tried the pool and the kids park and enjoyed both . Owing to time constraints we could not check the SPA or adventure activities. The GM - Mr.Dharmesh was at the door both to welcome us and see us off. Very courteous of him. Definitely the recommended place to stay with family at Varkala.

Overall experience was good. Staffs were friendly and helpful all the times, especially Mr. Reji helped at the time of leaving and familiarize all the functions in the property. Child friendly property and 100% I will recommend. Pool, restaurant Excellent