波特蘭溫哥華WoodSpring套房飯店(WoodSpring Suites Portland Vancouver)

En el tiempo que estuve ospedada nunca hicieron limpieza no cambiaron toallas no hay papel de baño no hay cambios de sábanas

Rooms were dirty. Our room had a moldy plate and fork i top of the fridge, bathroom had not been cleaned, mirrors and microwave were not cleaned prior to us arriving. Tv was broken but they did a good job replacing it quickly. When we first arrived we were assigned a room but when we used our key to get in, it was locked from the other side using the extra security lock. Somebody else was already using that room.

Mostly homeless people stay here. Because of the small kitchenette the hallways Stink badly due to everyone cooking!! When I checked in a lady before me was paying for the night with Quarters and dollar bills. I knew then I was in trouble!!! When I left the next morning there were homeless people sleeping in their car on both sides of my car. DON'T STAY HERE!!!!!!!

Comfortable bed beautiful in room have everyt but inside room on floor very dirty didnt deep clean mop floor . Because can smell animal in room pee on floor didnt even deep clean on floor.

Lots of parking lot and hallway noise until quite late but my bed was clean, a hot shower was welcome given my blizzard travel and the price was reasonable

We had trouble with the ceiling lighting(too bright and harsh) and the height of the bed - it was too high to get into easily. Light in bathroom was motion sensitive, but would turn off after a couple of minutes regardless of motion. Not great when you're in the shower, etc. A rug somewhere would make the room more inviting. But that absence may be because it was a handicapped room, it just had laminate flooring. Nice that there was an exercise room. Staff was friendly - nice clean place.

So many people smoking outside of the doors in the parking lots all of the time

The staff-Judy-Were awful. Rude beyond belief-It amazes me that there is such a profound lack of even basic customer service. Awful people that work here-I would never stay here in a thousand years. This property is poorly run and poorly managed. Disgraceful.

Never got a card key for my room. Stood around in the lobby trying to check in while the front desk staff and assistant manager were on the phone with various IT vendors trying to fix the internet. Apparently the computer had been smashed by an unruly patron the previous night, so everything was out of whack. They let me in my room and promised to deliver a key, but never did. The room was clean and the bed was comfortable. The neighborhood and gaggles of homeless people out front smoking God knows what was unsettling, but my car wasn't broken into over night, so that's a plus. Proximity to Walmart and other shopping was convenient to facilitate cooking in the room. Skimped on the toiletries and other in room items, probably for loss control - but at over $100 a night, you'd expect a bit less thrift. 95% of the patrons here seemed like migrant homeless people though, and not business travelers, which I found very odd and disconcerting. This is a newer property, but seems mismanaged given that it was after 5pm when I tried to check in, and they knew about the computer issue all day prior to that, and were just then trying to fix it? Made no sense in that respect. You'd think you'd want to resolve that problem before the afternoon / evening check in rush. Not a horrible experience, but unnerving in several ways. Will continue looking for what I've come to expect in decades of travel - and thus far - nothing in Vancouver meets those expectations.