This was hands down the best family vacation we have ever had. We arrived to management welcoming us at the jetty singing with drums playing. The team knew names of my wife and my 2 girls and even knew it was one of my girls birthday. We met our butler Shamil at the jetty and he took us to our room to check in. On our way there the team sang my daughter happy birthday which was delightful. I have never checked in my room so this was amazing. As a Marriot platinum elite we were absolutely blown away at the hospitality. Our room was spectacular. We had a overwater sunrise view booked and we’re not able to be upgraded on the first night. However the following day at breakfast we were met by head of rooms and upgraded to the duplex family villa which was massive and perfect in every way. It had everything you could wish for. Our butler Shamil was incredibly he went above and beyond to make our stay magical. Shamil looked after my daughter so well and ensured their meals were taken care off. One night the girls dinner was missed and he had already arranged for their favourite meal to be delivered to our villa. He even found my sunglasses which I lost in the games room. Shamil suprised us for our anniversary by decorating our room one night which was special. He also made amazing suggestion to help us get the most from our stay. We thoroughly enjoyed the beach dinner - highly recommend and also the degustation menu offered where we had the absolute delight to meet chef Rohit. We loved his food and his special attention to detail. He looked after our meal needs for the remaining days and delighted our taste buds with delicious meals. Something we will never forget! We also loved the band at dinner each night and enjoyed dancing on our last night. We didn’t do the meal package as breakfast was included as a platinum benefit. We loved the breakfast where Cindy would welcome us each morning. The entire team at the restaurant was incredibly friendly and nothing was too much trouble. It was nice to be welcomed each morning like family. The ladies at kids club and Gordana looked after our kids like her own. My daughter celebrated her birthday at kids club and we were blown away by the surprise party. My daughter still talks about the kids club and how much fun she had! We stay for 11 night. Wished we had stayed even longer. We are already planning our visit back to this amazing property. We also went diving and the dive centre and our instructor Jessica was absolutely amazing. We felt like they looked after us for well - we have never done diving they made us feel comfortable and ensured we had a great time exploring. An unforgettable experience Thank you so much for the most incredible holiday ever. We had the best time and can’t wait to visit again.
滿意
45 評價