費城西切斯特埃克東萬豪SpringHill Suites飯店(SpringHill Suites Philadelphia West Chester/Exton)

I had asked to check-in earlier atleast 2 weeks in advance and was told a note was put in the system. However, this was not the case and it was not possible. Having traveled from so far, it would have been nice to have been able to relax. Staff at front desk could have a better attitude.

The place was clean and well-kept. The only negative was we booked a king suite and ended up with a double queen. beyond that great stay.

The power went down for 3.5 hours of our one evening stay. It meant limited use of the pool which was the reason we chose the hotel. We had 3 towels for our party of 4. The staff was excellent. Breakfast was not refilled often enough and only yogurt available.

Absolutely fantastic! Will stay again. Room was comfy, clean. Staff was great. Hotel was updated.

We were only in the room for a few hours and overnight. We had to wait an uncomfortable amount of time at the front desk for a lady to wrap up a conversation monopolizing the front desk. Other than that, the room was clean, conveniently located, and all staff said good morning when I passed them. My only wish was that the coffee was better.

Very clean. Safe area, not much highway noise at all, not enough to be bothersome, unless you are an ultra light sleeper. Bed was comfortable, staff take pride in the property. Would stay here again!

Was pleased with location, conditions, room very nice. Breakfast was okay and decent variety. Overall, very pleased with stay.

We were there only for the night. It was a trip to visit a technology school with my son. We had a pleasant stay

I booked the hotel but unfortunately I had to stay home with part of the family while my husband and son had to go alone. Springhill Suites refused to let him check in and did absolutely nothing to help the situation because the reservation was not in his name. The room was fully paid for at the time of his check in. After a 5 hour car ride from home the check in process was a mess and the front desk staff did nothing to help the situation.