Union Dale飯店

First let me say that I've stayedin several Holiday Inns before. My husband and I were not expecting to make our first stop (of a 9 day trip) in Pennsylvania. We live in PA - 4 hours away. However, my husband and I didn't want to drive another half hour to our first stop - Binghamton NY. Denny's was nearby.... I sat in the car while my husband went in to see if there was a room available. Had I gone in with him I would have said no way. The elevator was broken and I'm disabled. We decided to go eat dinner and then get to our room on the 3rd floor. I was wiped out by the time we got to the room. I went straight to the chair at the desk area to sit down. I pulled out the chair and what do I see? A pair of dirty men's underwear!! I went to the other chair and called down to the desk. I asked if someone could come up to take them away? She said that it would have to be her and she did come up. She apologized and said that before I left in the morning to please speak to the manager. Now, I forget where but somewhere in the room was a card. ”Rest Easy. Our commitment to high levels of cleanliness is backed by our Clean Promise. If your room is not cleaned to your satisfaction when you check in, please contact the front desk and we promise to make it right.” On the IHG website it states ”With the IHG® Clean Promise, guests are reassured that: Good isn’t good enough – we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this isn’t what you find when you check-in then we promise to make it right.” Well I went to the front desk and asked to speak to the manager as directed to. The woman at the front desk said that the manager was on the phone and what was it about or how could she help. I forget. I told her my name and room number and she knew straight away why I was there. She told me that it had been discussed and that half price was the solution. I said okay even though I was a bit upset that the manager didn't think I was important enough to speak to - once she got off the phone of course. My husband and I had a pretty good breakfast as Holiday Inn Express' breakfast is very filling. All of the staff that I did see were very nice. Now, I didn't not see the receipt until later that day. It wasn't half off and the adjustment reason on the receipt was ”Guest found article of clothing in room.” In my opinion socks or a shirt or any clean item would fall under that generic description, NOT NASTY USED UNDERWEAR!.. Had someone from Housekeeping pulled out the chair when they were vacuuming Housekeeping would be the one to find those underwear instead of me. Because the breakfast was above average and all the staff that I encountered were nice I didn't give a Terrible rating. I think all that stayed at the hotel with a broken elevator should have had an adjusted rate. Before the adjustment the price would have been $156.96. We stayed at two othe

不論是商務還是休閒旅客，無煙煤飯店都能讓您的卡本代爾之行變得更加美好而難忘。在該地區觀光很容易，Manhattan Manor、3 Guys & A Beer'd Taproom和Downs at Carbondale, The都在飯店附近。Peanut Bar位於飯店大約2km。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。有飲水需求的旅客，飯店還為您提供了咖啡壺/茶壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。閒暇時間在飯店的酒吧喝上一杯，必定是您休憩放鬆的好選擇。如果旅客願意，飯店可以提供滿足需求的客房送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求，附近的The Manor of Carbondale、Pinky's Family Restaurant（美國菜）和Super Bakery（其他）不妨可以試試。飯店提供健身室，旅客可以在這裡舒緩身心壓力。飯店配置有會議廳，定能滿足您商務活動方面的需求。飯店設有24小時櫃檯諮詢服務，為下榻至此的您提供最貼心的行程安排。

從飯店出發可方便前往市內的眾多著名景點，包括Elk Mountain Ski Resort、Rail-Trail Council of Northeastern Pennsylvania和DeHaven Family Farm。飯店提供的體育和休閒設施，旨在為旅客營造多姿多彩的住宿體驗。多國語言工作人員的服務，將為您消除在異國的語言障礙。

不論是商務還是休閒旅客，格拉維提汽車旅館都能讓您的韋馬特之行變得更加美好而難忘。Happy Trails Stables位於飯店僅2km。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有空調。飯店休閒區提供了各類設施，您可以在這裡舒緩身心壓力。飯店的會議廳提供優質服務，是眾多商旅客選擇入住這裡的原因。多國語言工作人員的服務，將為您消除在異國的語言障礙。

不論是商務還是休閒旅客，萊克伍德旅館都能讓您的普雷斯頓之行變得更加美好而難忘。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有空調。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。在餘暇時間，可以選擇去飯店的酒吧喝上一杯飲料，驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。倘若您覺得飯店的餐飲服務無法滿足您的需求，附近的Jericho Dairy Bar、Lakewood Lodge（美國菜）和Como Pizza不妨可以試試。旅客可以在閒暇時間去飯店的休閒區，提升健康幸福感。飯店設有會議廳，為旅客提供高品質的商務服務。飯店會為旅客提供便捷的禮賓服務。