宜必思尚品烏蘭巴托飯店的評論

住宿方回覆: Dear guest, Thank you for sharing your feedback about your stay with us. We're delighted to hear that you found our hotel to be an improvement over your previous experiences in China and Korea. We're proud of our clean and spacious rooms, and we're glad that our staff's English proficiency made communication easy for you.Regarding the breakfast, we apologize for any inconvenience caused by our temporary room service arrangement. Our restaurant is currently undergoing reconstruction, which has limited our ability to offer a full buffet experience. However, we're pleased that you enjoyed the taste of the food we provided.We're also happy that you appreciated the convenient location of our hotel, with the pedestrian street nearby offering additional dining options.Thank you again for choosing our hotel. We look forward to welcoming you back soon and providing an even better experience once our restaurant renovations are complete.Best Regards, ibis Styles Ulaanbaatar Team

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. It's disappointing to hear that there were issues with communication, charges, and service that did not meet your expectations.Regarding the additional charges, we understand how frustrating this can be. Please know we are reviewing this matter closely with our team to ensure transparency in our billing process. The inconsistency with the water bottles and room amenities, as well as the housekeeping service, is also something we take seriously, and we will address this with the relevant departments to improve.Best Regards ibis Styles Ulaanbaatar Team

住宿方回覆: Dear Guest,Thank you for sharing your feedback about your stay with us. We appreciate your concern about the room temperature and will definitely look into adjusting it for future guests. You're right, maintaining a comfortable temperature without wasting energy is important to us.We're glad, however, that you enjoyed the breakfast service! Delivering breakfast to your room at 6:30 AM was our pleasure, especially since you had an early departure. We strive to make every guest's stay as convenient and enjoyable as possible.Thank you again for choosing our hotel. We hope to welcome you back soon and provide an even better experience.Best Regards, ibis Styles Ulaanbaatar Team

住宿方回覆: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the challenges you faced during your stay. It’s concerning to hear about the issues with communication, cleanliness, and room maintenance, as well as any confusion regarding charges. Your experience does not reflect the high standards we strive for, and we are taking immediate steps to address these concerns. Thank you for bringing this to our attention.Best regardsibis Styles Ulaanbaatar Team

住宿方回覆: Dear Guest,Thank you for your kind feedback! We’re happy to hear that you enjoyed the spaciousness and cleanliness of your room. Providing a comfortable and welcoming environment is our priority, and your comments encourage us to keep up the good work. We look forward to welcoming you back soon!Best Regards, ibis Styles Ulaanbaatar Team

住宿方回覆: Dear Guest,"Thank you so much for sharing your experience with us! We're thrilled to hear you enjoyed our Mongolian food at the restaurant. We look forward to welcoming you back soon for another delicious experience!" Warm regdards,Ibis Styles Ulaanbaatar Team