My wife and i recently stayed at hotel raj darshan, udaipur and were excited to relax in my room for a vacation unfortunately, we had booked the room for 3 nights but my experience was marred by a strong, overpowering polish smell in the room. The moment we walked in the hotel it had some pesticide smell, and as soon as we walked in the room we were hit with a pungent, chemical-like odor that seemed to be coming from the furniture. We tried to ignore it, but the smell was persistent and gave us a headache and my wife got breathless by the night. We raised the complaint to the manager n they did offer to change the room but the issue persisted even in the new room. We again pointed the issue to the manager n he said u are the only coustomer who has an issue and ther is nothing they could do about it. We asked for a refund so we could change the room so they we can ask make my trip for the refund so then they could cancel our other two nights. We tried to connect with coustomer care of make my trip but they haven't yet responded to our issue! the room itself was clean and comfortable, with a cozy bed and modern amenities. The staff was friendly and helpful, and the location was convenient. However, the polish smell was a major letdown. We had been looking forward to a restful stay, but the odor made it difficult to unwind. I hope the hotel takes steps to address this issue. Perhaps a deeper cleaning and airing out the polish smell by keeping the windows n doors open. And till the smell is completely out, they should not accept the booking from guests. Also there should be some good air diffusers and essential oils that they need to use to make the experience a bit better and use of air purifiers to eliminate the smells and dust. Until then, i would caution others about the potential for a strong chemical odor in the rooms.
World class service, more than that very personalized
In fact, we had some sickness in the family and the hotel was very ”homely”, took care of the kids like their own
Facilities were really good
Food was wholesome, when we ordered a dish, several snacks, salad etc were offered in addition to the entree
I would recommend this ”palace” to anyone wanting to have an experience of feeling like royalty or family
訪訪客用戶Beautiful hotel. However we asked the guy in dinning to check if our room have dinner. He said yes and asked us to come 7:30pm for dinner. While we were eating other staff asked the guy what is their room number. We overhead that the guy (can’t remember his name) said let them eat since they have already started. He ignored us because he knew that he gave us wrong information. We appreciated for nice dinner and left but one of staff ran (Meena)to us at pool area and asked as to sign the invoice. We asked why when the guy said we can eat after checking our room number. She said it’s for our record. However when I checked out staff member Ohi asked us to pay 3098 Inr. We were getting late as our transport was waiting. We didn’t fuss about it and paid it because we are not clear on our checkout.
I just want the hotel to refund this cost because it’s not our mistake.
EEllie JayneThe rooms were very clean and well kept. It has a nice modern interior and atmosphere is really nice.
Service on the whole was good. On the rooftop, it was a little slow at times but very friendly and welcoming.
The location wasn’t too great for tourists. The main sights were quite a few kilometres away and it wasn’t particularly easy to get a rickshaw that didn’t want to overcharge you. Had to pay higher Uber prices to get around without hassle.
SSukhArriving at the hotel was alittle challenging as the inner roads towards Lake Pichola hotel were small & narrow. We had to transfer from our car to an auto to reach the hotel. But on the whole our experience at Lake Pichola was a wonderful one. The staff and front desk were all very warm & welcoming. They were helpful & attended to our enquiries quickly. Loved the evening boat ride on the lake viewing the sunset.
Will definitely go back again
訪訪客用戶”my recent stay at this hotel was truly exceptional. The rooms were spotless and comfortable, the amenities were top-notch, and the staff went above and beyond to ensure a memorable experience. The location was ideal for both relaxation and exploring the city. I highly recommend this hotel for anyone seeking a flawless and enjoyable stay”