突尼斯攝政飯店(Regency Tunis Hotel)

Même si le classement 5* est complètement dévoyé ici, on peut considérer qu’à l'intérieur de l'hôtel, l’infrastructure est de bon niveau : c'est propre et confortable, ça a vieilli, mais reste correct. A part pour le petit déjeuner, où la machine à café n'a pas rendu une goutte de lait de la semaine, nappes copieusement tachées, pas de petites cuillères, manque de grandes. Les voleurs qui se servent du buffet pour préparer leurs repas de la journée devraient être sévèrement remis en place. L'extérieur est quant à lui, vraiment sale et dégradé, à l'image des transats et du mobilier de plage et piscine, dans laquelle certaines femmes se baignent toutes habillées - bonjour l'hygiène - , la pelouse est plus en terre qu’en herbe, tous les recoins sont non entretenus, les façades s’écaillent, bref désolant environnement qui vient ternir le séjour. Le prix, certes, reste attractif mais le serait davantage en gommant ces trop nombreuses imperfections.

La nourriture et les services côté piscine sont très bons. Côté plage, c’est une autre histoire. L’accès à l’hôtel donne en principe également accès à la plage et aux transats. Ils sont inclus dans le prix payé. En revanche, lorsque vous arriverez à la plage, vous serez accostés par des hommes vêtus de rouge censés vous placer. Ils vous demanderont de l’argent, prétextant que les transats sont une faveur et non pas inclus dans le prix. Ne tombez pas dans le piège et tentez de faire intervenir un responsable. Les employés de l’hôtel n’interviendront absolument pas en votre faveur. Bienvenue en Tunisie!

まともな部屋がない。最初は空調がきかない。次変えてもらった部屋はペンキの匂いなのか臭い。次また変えてもらった部屋は、空調も匂いも問題なかったが、空調ダクトから結構な量の水が垂れてくる。もう3回変えたから諦めました。 階段を使って上がっていると、階段を上がった途中フロアに、食べ残しのお皿やタバコの吸い殻が捨ててありました。レストランは味は良かったが、待ち時間が長過ぎた。最悪なホテルでした。

Un grand bravo et un grand merci à Chahia qui a fait preuve d'un grand professionnalisme, d'une très grande gentillesse en remontant à qui de droit nos différentes remontrances. Très très très efficace, merci encore. Raymond. P

Localisation très éloignée. pas de piscine extérieure (en réfection) m. Petit déjeuner très moyen. Hôtel nécessitant une rénovation

This is supposed to be a five star hotel? I honestly think they bribed the government to get the stars This hotel is not even 2 stars 1- : the weather was very hot and the AC was not working, we called several times and all response were someone will come and fix it till we checked out it wasn’t fixed 2- When we checked in we were told breakfast from 7-1:30 am we went down 10:00 and we were told we finished at 9:30!!! Because no one came to eat so we closed the buffet. 3- no toiletries in the hotel .. imagine you call the reception and she tells you go and buy one! 4- no tv channels in the tv 5- hotel is very outdated maybe like 20 years old or I think when Tunisia use to be part of the Moroccan kingdom 6- swimming pool was very dirty 7- 2 people had to share same towel in the room as they only provide ONE towel per room. If I will keep adding I won’t stop Finally advise: stay away and don’t book this hotel, the 2 star hotel downtown more cleaner and friendly than this one

Hotel was in a dramatic state. Reception staff had a behavior that was worse than unprofessional. Room state was really poor (moldy silicon in bathroom, floor indescribable, chairs discolored,…). 1 person took me to the room (he didn’t leave me the choice even if I declined) and made a « check » by turning ON lamps but out of 4, 3 didn’t turn on and the control was good for him. When I was back down, this person wanted to « show me » the cash machine with extreme insistance. When I called the reception to get some lamp fixed a first time I waited more than 40 minutes to call back. I was greeted by the receptionist hanging up on me. Also I had a smoking spot in front of my door which made me enjoy every cigarets that was smoked in the area directly in my room. Unbelievable. Never in my life again. Even if I’m paid to go.

The staff was very nice, welcoming, professional - and would say are the big plus of why to choose this hotel. The breakfast buffet has an impressive wide and fresh selection - another big plus. On the other hand, the hotel looks very tired - from dirty walls, damaged carpets, dark halls and broken pool chairs - the property owners maybe should spend some money on that instead of the luxury cars parked there...

Arrived at 11:30PM. Gate security asked if we were here to visit the beach or the hotel. Right there should have been a warning sign. However politely answered, parked the car and walked to the reception. There was a conference and a lot of people had just arrived, it was utter chaos and a considerable amount of smoking which is always off putting in the reception area. However, there was a superb security guard in the lobby who told us to sit down while he managed to jump the queue for us and get us checked in quicker. He was the ONLY good thing about this hotel. We were shown to our room which was on a floor level that reminded me of a dungeon, it was dark, very dirty and not very pleasant at all. I noted some food on the floor as we were walking along and it came as no surprise that the food was still there when I checked out. WiFi is patchy at best. Breakfast is just about OK, again, the waft of smoking from outside the room is not great but certainly adds to the flavour of your eggs :-( My key card failed meaning going back to reception to ask for a new one. The lady who attended to me looked like she had been awake for 6 days, no apology, no explanation, just took the card and handed a new one. On check out I explained all of this to the male colleague who prepared my invoice. He gave a half hearted apology but I got the feeling that this had not been the first time he had heard these issues. My wife travels to this area A LOT, in the last month she has stayed a total of 12 nights in the area and has also booked rooms for International travellers totalling at least another 10. Her work plans mean I think she will be needing rooms for at least 75 days this year. Sadly not one of them will ever be here again. The only good thing is the sevurity guard in the lobby. If it wasn;t for him I would have refused to pay.