塔爾薩Village South Shopping Center附近住宿

我在該地區旅行時在這裏住了一晚。酒店在高速公路旁的相當體面的位置,但通過用餐,該地區沒有太多。停車很充足,入住我的工作人員很友好。這裏的電梯超級慢所以花了很長時間才來回我的房間。游泳池有點小,我去游泳時,那裏有一個家庭,看起來那裏沒有房間給我,沒有撞到其他人,所以我跳過了晚上的浸。我的房間很乾淨,但是傢俱很破舊,我沒有發現牀很舒服。我的房間相當安靜,但在凌晨,我被另一個房間的人打呼的聲音吵醒了。要麼他是世界上最響亮的打者,要麼這裏的牆壁很薄。如果我再次在該地區,我可以再次住在這裏,但我可能會嘗試找到一個更靠近餐館和更現代傢俱的地方。

I am handicapped, and our room had the best example of a bathroom for someone with limited abilities. From the walkin shower to the wall mounted oversized containers of body wash, shampoo and conditioner in the shower, ample grab bars, large shower bench and, of course, handheld shower head. I've never seen a better hotel room.

完美

在具體細節之前,讓我說一下,這家酒店的便利設施就像Motel 6一樣,但它卻被裝在一團光鮮的包裝紙裏。我們的房間沒有微波爐,沒有咖啡壺,一個小小的冰箱,沒有壁櫥(只有幾根掛釘子的衣架)。一樓只有一個冰機,書桌上建的兩個USB接口都壞了,雖然我們是在光節約時間兩週後才來的,但沒有人花時間在我們房間重新設置時鐘。免費早餐主要是碳水化合物。有一個預先包裝的早餐香腸餅乾,我們的具體問題是,我丈夫和我都不能與我們的電腦聯網。我們花了很多時間嘗試,兩人都在不同時間用電腦到前台,但我們無法連接。這非常不方便,而且浪費了很多時間。幫我們忙的那位先生(我會叫他湯姆)說,他會給明天早上上班的那位職員留個口信(我會叫她安妮),說我們想得到補償。第二天早上,安妮說湯姆沒有給我們正確的密碼,這就是爲什麼我們無法上車,她不會給我們任何退款,因爲因爲我們通過Hotels.com預訂,Avid沒有獲得全額費率。她告訴我打Hotels.com。我解釋說,如果Avid的員工訓練不力,那不是Hotel.com的錯,她應該給我支付的百分比來彌補不便。她一直堅持我打電話給Hotel.com,說他們會打電話給她,讓她退款。我問她可以退多少,她說她不會可以任何金額。我被我體驗的糟糕的客戶服務震驚了。這是所有的藉口,試圖把我推到Hotel.com甚至通過它不是他們的錯。我退房後打電話給Hotel.com,他們親切地給我25美元的信用。Avid可以從Hotels.com上一堂客服課。

The service here was outstanding. This place is quiet and spotless. I was so surprised because I had a bad experience before but the new manager Matthew made all the difference. You really want to give them a try if you ever stayed here before. Excellent amenities. Excellent waiting area. Rooms were spotless. Breakfast was awesome. Waffles, eggs, sausage and gravy and even cereal for the kids. There's a mall across the street and there's a couple of places eating areas very close by as well as Barnes & Noble and how could I forget there's also an indoor pool for the kids.If you traveling to Tulsa near the Woodland Hills Mall area or even if you're not please try this hotel.

I went to this location for my birthday to swim and relax. I didn’t not get to do that. The pool was extremely cold. So uncomfortable you could not get used to it. No one was swimming. That ruined my whole stay right there and on top of it the elevator was broke sounded like it was going to crash . It scared my daughter who started crying and I almost had a panic attack so I had to use the stairs the whole time and I was on the third floor I’m. It supposed to use stairs due to medical issues right now. It was a horrible stay. I asked for a refund immediately after trying to go swim and i saw that I couldn’t and they refused . I told them about the elevator and they already knew and don’t do anything to fix it . It was just a really horrible stay. I’ve stayed at other locations in a different state and the stays are always good but here at Tulsa location on 71st it was really bad please don’t waist your money

I had a good experience here! The rooms were comfy and quiet. Location was great for what I was needing for work. Many restaurants and stores nearby as well. All of the staff I dealt with were very friendly and accommodating. The only negative I have is that there was a small amount of trash left in the bathroom trash can from the previous guest. (Coffee pod) Overall, a nice quick stay for work.

We stayed here for 4 nights and got a good price through AAA but the overall experience was average. The breakfast options were the same every day instead of any kind of rotation and the eggs were powdered or something but had a weird texture and came out in squares. The room was drafty and the heater switched on and off frequently without really providing much heat to the room. In our first room the fridge didn’t work so they transferred us to another room but in that one the wall thermostat didn’t work and the bed was as hard as a rock so we ended up switching back to the original room and eventually switching the fridges. The other mattress was hard as well but a true King bed and we actually slept better than anticipated. The room was not particularly clean in the bathroom and corners. The Dove toiletries were more drying than any Dove product I have ever used. The housekeepers started knocking on doors at 9am loud enough to be heard all the way down the hall. The staff was nice overall just a very average experience.