SureStay Plus Hotel by Best Western Tulsa East

Wonderful hotel to stay at with the family. They have recently updated the place and it's wonderful. Wish we would of been staying longer. The man at the front desk was so friendly. We have 5 kids and they were willing to give us and extra bed, pillows, and blankets.

Outstanding boom boom room….nice and quiet….. good continental breakfast

Very quiet hotel.

We stayed in a room with 2 Queen beds. One bed was so close to the opposite wall, we had difficulty accessing the bathroom. Prior to check out, I was questioned several times if I registered and paid the pet fee, upon check in. I did not appreciate the insinuation that I did not. I asked for a printed receipt, and there was hesitation in giving the receipt. I’m not sure why. The paid pet fee was specified on the receipt. The room was clean and the check in process was good.

None of the jet tubs work if that's why your getting a king size. You will be recommended not to use the jets because they leak but still charged the full price. I had to pay my pet deposit in cash even though I paid for the room with a card. Shady

Ok so honestly pretty nice hotel. My only gripe is that it said free airport shuttle which they did not offer

While the check in was easy the continental breakfast was less than desirable. The bathroom was damaged. Would probably not stay there again.

Dirty rooms,Outdated. Stayed three night. Rooms were cleaned one time, no fresh towels provided. Beds were hard as a rock. Only two 16 inch pillows provided per bed. Ask front desk for more pillows was told No. Location was convenient but thats the only good thing. Breakfast was from 6am to 9am but everthing was gone by 8am. Very little seletion to choice from powdered eggs bacon or cereal was it.

When I checked in it was fine. The remote did not work in the room, nor did the phone so I got to walk a very long way to the front desk where the remote had a battery change and then apparently a different remote, it did allow me to change the channel but not adjust the volume or turn it off so I could almost hear the TV from the bed. There was no way to adjust the temperatire in the room or turn on the fan to drown out the noise from the highway, I was almost warm. The pillows were the size of decorative sofa pillows and I was almost comfortable. Then the shower was a real challenge, it took 2 employees to figure out how to divert the water to the showerhead. Then when the water is on the showerhead it slides down the pole and sprays your stomach so you can almost have a good shower. It you want to almost it then this was fine. I prefer to be all the way comfortable. warm and not annoyed.