塔爾薩沃倫廣場逸林飯店(DoubleTree by Hilton Tulsa - Warren Place)

Wonder stay

This was our second stay within a month. The property is decent/average/okay. More "room noise" than most hotels... but didn't keep us awake or anything. Other "small stuff" like non-working room telephone (couldn't call front desk or housekeeping), missing towel hooks in bathroom (with holes in wall where it belonged), loudly dripping shower, etc. Poor rating is primarily due to a specific issue (in addition to general "slightly-below-average" state of property). We need a bathtub. On the first stay, we learned that we must specifically request a bathtub in our room at reservation time. So, we survived the first visit without a bathtub. (This was after the front desk agent promised to move us to a room with a bathtub... but never did so.) For the second visit, we did what was suggested on the first visit: we requested a bathtub at reservation time... AND called the property on the morning of arrival to confirm... and were promised that we would have a bathtub. Upon arrival, no bathtub. Front desk agent indicated that there was "no indication of any such request." And then NOTHING was done to remedy the issue... not even an (empty) promise to move us into a room with a bathroom. He did offer us free breakfast though... which we never used. Summary: average (at best) property/condidtions... lots of minor maintenance issues... and MAJOR customer care concerns. We will stay elsewhere next time.

Staff was very friendly and helpful. Got me checked in and set up with their rewards program in a timely matter.

What an amazing stay! We actually got stuck in Tulsa due to the ice storm and made last minute reservations. Great choice! The room was neat and clean. Everything spoke of quality. The staff were super hospitable and friendly and the breakfast was great too! Definitely recommend this hotel as a “must stay” hotel in Tulsa.

Everything was perfect. The front desk folks were kind and helpful. My room was quiet and comfortable. I would certainly stay here again!

Checking in was easy and quick. Room was clean. Bed was very comfortable. They have restaurant that serves breakfast in the mornings.

For a Hilton property this was BAD! It started with a mix up with my reservation, which I had made a month earlier. I had reserved a room with a bath tub. It took 30 minutes to check in because it took that long to find a room with a tub. The pillows on my bed were 14"x 14" square. Like a decorative pillow in a pillow case. Extremely uncomfortable!! There was debris under the bed and various places on the carpet. Although there was a coffee pot in my room there was no coffee. There was no stopper on the tub so after all the searching for a tub I couldn't use it. That was VERY disappointing. The front desk employees were inattentive and all dressed differently in very casual attire. It was not a pleasant stay!!

I loved how it was off the main road and had a little walking path. Lobby was nice and staff was friendly. Rooms are outdated and could use some maintenance to small details, my bed frame was broken and there was paint on the table and carpet. But still over all nice! One thing i wasnt happy about is i was told my total would be $157 after taxes and fees and i was charged $200 and told there was a $20 deposit hold. Still doesnt add up. Overall it was nice

The staff were helpful and pleasant. Lasha. The room was clean. The whole hotel needs some TLC. Double Tree used to be the absolute place to stay, and it appears you have not invested in it to keep it that way.