底特律-特洛伊紅頂飯店(Red Roof Inn Detroit - Troy)

I want to thank Kristen for an outstanding service. For a late service it was the best she’s kind she also helped me get my points and gave me a discount that I was unaware of, she was angel to me she deserves a raise or some type of bonus or commission.

I was satisfied with room. The manager Alphonso (Mike I heard him called also) made the stay a nightmare. I honestly and wholeheartedly wrote a review about my stay last week and he obviously did not like it and used his management power to take revenge. He mentioned the review to me. I planned to stay 5 additional and had approval for $325 from affirm but while I was out to breakfast my key was disabled before 9:30 am. When I went to front office I was told I had to move a room half the size” than i was occupying. Last week I experienced the same switch around. I was in a superior king and he stated I needed to move to a deluxe. This week I needed to move to a standard and “what was I expecting the Hyatt regency”? Was his quote. Very insulting and humiliating he was. No way would i recommend family, friends, nor enemies to go Red Roof Inn Troy or Madison Heights as he manages both.

I was in a bit of pickle with my circumstances and needed a place to lay my head without breaking the bank and was pleasantly surprised with the accomodations! This Red Roof Inn was renovated 8 months ago so everything was up to par. I was impressed with the friendliness of the Staff, assisting me with any needs. For what I paid, it was worth the stay!

Upon our arrival, we noticed a huge stain on the comforter and pulled back the sheets to find a cigarette burn through the fitted sheet. The customer service I received at the front desk was good and we were even upgraded to the superior room from a deluxe because none were available. We simply needed a place to stay, instead of traveling back to mid-Michigan after a show in Royal Oak. The door didn’t appear to be sealed very well because there was a quarter inch gap that I could see outside and it leaked cold air.

Bathroom floor was dirty There was not sufficient towels for two people

I came here from Indianapolis to stay a week. Essie was amazing and very professional. She is awesome at her job. I thank her again for her amazing hospitality. I will be coming to stay here again!!!!

The best red roof inn in the country always taking the best care of me. I've stayed at a lot of hotels and this one is better than all the others. Derrick at the front desk always has great customer service and makes sure all the guests are satisfied. Would highly recommend staying here

This is the BEST, SAFEST, CLEANEST, and most comfortable Red Roof Inn I’ve visited, and I have been to a lot. From ARMANI, the Manager, to the Front Desk People, and my favorite is DEREK, they have great customer service. The Housekeeping Ladies do give the WHITEST bed sheets, Towels, and the Pillows are fluffy and CLEAN!!! The surroundings are the CLEANEST and dog poop free. LEN, the cleaning man also does a really great job! HURRAY TO THE MANAGEMENT!

This is the best place to come. If you need a place to stay just got a night after a long drive. A weekend getaway or longer. They can accommodate your everyday nrrfss. Armani makes sure this place I'd safe and clean. Derrick will wow you with his kindness. Alex, Dalton, Ben and the entire house keeping crew are wonderful. Everyone is eager to help. You can't go wrong staying here. Best prices in town. I can't say enough good things about this place. Find out yourself and have no regrets. This I'd the best place. Elana Andrew