希爾頓歡朋飯店-加特林堡(Hampton Inn Gatlinburg)

This hotel is in a great location. We could walk to the Gatlinburg trail in the Smoky Mountain park, as well as walk to the many shops and restaurants. The staff was super friendly and attentive. I appreciated getting a text message, asking if we needed anything. It was great to communicate that way. We had a lightbulb out that I could text about and get taken care of without hassling with stopping at the desk or having to call. Breakfast was decent, and the staff was always refilling and cleaning. Traffic can get pretty congested there, so sometimes getting in and out of the lot is a challenge, but the location just can't be beat. Very close to the park entrance, so it worked out great for us, as we were there primarily to hike and see the park.

This Hotel is in the middle of renovations so it will soon be much better. Parking is limited because of this. This is our second time staying here both times in the older rooms. They are definitely in need of updating(which they are working on) but over all clean. The bed was not the most comfortable or the pillows so hopefully these things are also being updated in each room as they renovate. Great location for walking to everything on the *****. All employees we encountered were very friendly and helpful. Will stay again.

Very clean room. Staff was extremely customer friendly. I think if we had called them and asked them to turn down our beds, they would have done it! Breakfast was very good and was changed up a bit each day to make it more interesting. Would stay there again in a heartbeat!

The room we were in was recently renovated. Beds were comfortable and room was clean. It was very noisy at night due to the outside entrance but that is not the fault of the Hampton.

Great location, you can walk to many restaurants and attractions. Rooms are clean and loved the balcony overlooking the creek.

Friendly staff and superb location. Room was super clean and a very comfortable stay. The creek side room was nice as well.

5 day trip to go skiing primarily so decided on a hotel instead of a cabin. Best location!! It’s on the Near the main drag but near the end so it’s not as busy. Right near tram if that’s needed. We had planned to use the tram but just drove up to Ober and it was fine. Much cheaper to drive there. Hampton was very convenient for our entire stay. Walked to daily Mass. Great dining options and lots to do around the hotel. Had a newly renovated balcony room over the creek which was great. Awakened every morning by chirping birds. Opened our door to hear the soothing creek sound. Daily breakfast looked pretty good even though we didn’t use it much because of our schedule. Really enjoyed Howard’s restaurant and the Flapjack Cabin both across the street. Starbucks is just a short walk away but the hotel lobby has good hot coffee also. Staff was great. Room was clean. Parking was fine. Internet and TV was good too. We’ll definitely be back!

Overpriced for the property. Property was not as represented on booking sight. Rooms need updated.