托裡登飯店(The Torridon)

Prachtig hotel en super tof team, een beetje thuis komen. Stijl maar gemoedelijk. Prachtige omgeving, zalige kamer en lekker eten! Luxe, natuur en hartverwarmend! Het is best wel prijzig maar zeker de trip waard. Mooi trendy klassiek! Met mooie stoffen en materialen. Zet het maar op jullie bucket list 😉

Hotel caríssimo - diária e restaurante. Não há justificativa para o preço cobrado. Quarto excelente. Café da manhã muito bom. Ponto fraco - Restaurante ruim - caríssimo e comida apenas razoável, uma decepção. A localização é muito boa, os passeios à pé pelas trilhas muito bons. A paisagem é lindíssima. 3 dias por lá são suficientes. Para mais do que isso, teriam melhorar a qualidade da alimentação e reduzir o preço. O hóspede fica refém do hotel em razão de sua localização. Não há outras opções de refeição próximas ao hotel. Fizemos algumas programações oferecidas pelo hotel - todas muito boas - whisky tasting, gin tasting e chá da tarde.

我們簡直無法度過更愉快的四晚住宿來慶祝我們的結婚週年紀念日。工作人員似乎很樂意盡一切努力確保我們度過愉快的時光 - 將行李送到我們舒適的房間，下午在圖書館提供茶和餅乾，在 1887 餐廳以及 Bo 和 Muc 提供美味的食物和葡萄酒。當天的亮點是豐盛的早餐菜單，讓我們可以探索托里登小徑、當地的威士忌酒廠、飛碟射擊，當然還有在謝恩的出色指導下品嚐威士忌。這家酒店很迷人，風景令人驚嘆，但正是工作人員使這家酒店成為我們住過的最好的酒店。

這個地方標榜是一個優雅的住宿場所，但它並沒有完全達到預期。缺點：與主要辦理入住手續的人——法國/倫敦女孩的經歷非常令人失望，她認為在辦理入住或退房時幫助人們搬運行李是有失體面的……我相信她的名字叫Lea。客人必須幫助其他客人從停車場拖行李上山。沒有行李員，停車位也非常有限。接待員非常粗魯和冷漠，尤其是在您長途旅行之後。她給我們留下了非常糟糕的品味，並且對基本信息極其無益。房間不干淨，我們發現廁所沒有清潔，毛巾上有血跡。他們以酒店的年齡為藉口，掩蓋衣櫃和沙發上的污垢和灰塵，當你為高檔體驗付費時，這是不可接受的。我們嘗試了當地的所有餐廳，這些餐廳都不錯，但沒有廣告上所說的那樣是最好的美食體驗。品嚐菜單一開始非常好，然後逐漸變差，鴨子耐嚼、冷且缺乏味道。優點：我們可以看出廚師在規劃品嚐菜單時花了很多心思。品嚐菜單上的甜點很棒！就自然/歷史而言，該地點非常神奇。除了冷漠的接待員女孩之外的工作人員都很棒。阿嬌是一位經驗豐富的經理，她非常出色，並且非常樂於助人。工作人員大多來自英國以外的地方，住在酒店內，因此他們隨時待命，非常令人愉快。我們遇到了來自澳大利亞和新西蘭的員工，他們的熱情令人難以置信。我們的建議是真正了解您在接待處/前台安排的人員。這在辦理入住和退房時定下了基調，對其他投入大量精力創造溫馨環境的員工來說是不公平的。與其他一些酒店熱情地迎接我們並為我們提供水不同的是，在傾盆大雨的時候她甚至懶得幫忙拿行李。同樣，在退房時，我們觀察到她只是坐在那裡，而老人則在努力搬運行李。我們迫不及待地想離開，因為她態度冷淡，不願回來。不要讓不熱情或無助的人成為酒店的門面。告訴人們去谷歌或查找周圍的地方是沒有幫助的！此外，似乎至少要有行李員來幫助大多數看起來年紀較大的客人，並提供代客泊車服務。

嚴重，與 5 星級評級無關，價格：每晚 1535 歐元，含早餐，是的，您沒有看錯！以前從未見過，很抱歉，但次要避免！小酒館的飯菜平庸，套房的裝飾與這個地方不協調，早餐無味，幾乎糟糕！

這家頂級豪華酒店是您住宿的好地方。從接待到告別，服務都非常出色，但並不咄咄逼人。工作人員非常友好，很樂意分享第二天旅行的故事和建議。威士忌酒吧本身就很有名，這是理所當然的。清淡的午餐很好，特別是如果你在客廳裡享用，欣賞美麗的景色。在 Bo&Muc 吃飯也不是懲罰。良好的性價比。

我們上次入住這家環境獨特、仍然一流的酒店時感到非常失望。失望來自於它似乎失去了靈魂（向卓越文化灌輸服務精神、節奏的團隊）。服務變得極其緩慢，服務被截肢，精神近乎冷漠。至於附樓的餐廳，那就是沉船了。半夜突然響起的警報讓我們穿著浴袍聚集在外面，沒有得到任何道歉。唯一的驚喜是餐廳/早餐的延伸，現代，時尚，非常成功。

We were travelling in the area, and I really wanted to visit the hotel. I rang to enquire about having breakfast. I spoke with Steve the restaurant manager and he said he could arrange tea and scones for us. On arrival the receptionist welcomed us and was expecting us. We were shown to a beautifully set table with a stunning view of the grounds and surrounding area. We were served a delicious breakfast. The food, the staff, the hotel and the area were all stunning. I cannot wait to return and stay to experience more The Torridon has to offer.

Branding for The Torridon is ‘no other place like it’. I wholeheartedly agree, nestled on the banks of beautiful Loch Torridon, it is without doubt a special place and well worth the effort on single track roads to get there. Warmly welcomed, this small perfectly formed and immaculate hotel is the perfect place to spend time. The team without exception is discreet, polite and professional. The interiors are both traditional and modern with a nod to its heritage but not twee, I loved the bold use of colour. We ate in both restaurants, each great. My husband enjoyed the whiskey bar with its vast array of choice and knowledgeable bar tender. We stayed in a deluxe room overlooking the loch and the brook running alongside the hotel. Immaculate and beautifully furnished, very comfortable bed, Bamford products and fluffy towels. The surrounding area is stunning, we visited Eilean Doran castle and took a drive to Applecross, which takes you along the Atlantic coast with views across to Skye, not for the faint hearted but not to be missed. There are five star hotels and then there are five star hotels masquerading as a five star and I have been to both. The Torridon is definitely worthy of its five stars. Special mention to Hazel, Louis and Steeve. Thank you for looking after us so well, we shall return.