多倫多亞歷山大飯店(Alexandra Hotel Toronto)

Alexandra hotel is just off Queen street in an older part of the city. Accordingly, the hotel is an older style. On the plus side, service was very good and the unit was reasonably clean. However, it is a picture out of the 70's and appears not to have been renovated ever since. Air conditioner is very noisy and opening the windows invites the noise of the city in... it goes all night long... The kitchenette is functional, but the very old style fridge with interior freezer compartment froze our fruit and vegetables and so storing fresh items was not an option. Overall, a mixed experience.

The facilities are old but everything works properly, the staff is friendly and accommodating. Union Station and Billy Bishop Airport are a 10-minute cab ride away, and there is a large supermarket a 5-minute walk away. The hotel is ideal for those who are waiting for a connecting flight.

The staff were wonderful. I did not realize that there were permanent residents in this older place. The hotel is really on the top floor only. Many vagrants in the two parks alongside the hotel so took cabs at night. We were advised to park the car where the office could monitor at all hours and there was someone always there. Simple but clean rooms and it was actually quiet. The residents were polite and probably were screened carefully by the staff. So a nice place, a bit old but clean in a neighbourhood that I would not walk in at night.

The location is great and close to many public transportation stops/routes. It's easy to go around on foot directly from the hotel. The staff is welcoming and eager to help. The parking provided is very convenient. Side note: we noticed some drug use in the streets around the hotel and in the hotel parking lot. Not an issue in itself, just thought I'd mention it to avoid any surprises.

The room was clean and quiet, which is all I need. The building is a 20 minute walk from TIFF, which made it very accessible. This is an older building, so everything in it is older.

The Alexandra itself is not indulgent, but clean and very functional. Staff were very helpful and the property is in an excellent location. However, a vehicle in the parking lot (not ours) had the rear window smashed in with a brick. So, I would advise ensuring your car is empty and locked.

I was told I would get my deposit right when I checked out. Then I was to 2-3 hours. Then after 3 hours no deposit so I called back and was told wait another 3 hours. Woke up next day no deposit. Called again and was told it was gonna be another 3 hours and that they would call me back. Then When I got a call back they said 7-10 business days. Horrible service staff don’t know what they are talking about.

Look unsafe at first glance due to graffiti. But was actually safe, bohemian. Helpful staff. Property has a public program to help the homeless, but they present no problem. Lots of ***** transportation to everywhere, comes every 2 or 3 minutes. Walkable to lots of affordable restaurants nearby. Basic and very clean. In room dishes, microwave, fridge. Laundry room and elevator in site. Beware of very hot, irratic water in shower, takes time to figure it out. Very quiet. Good value. Cyclone fence is to protect elementary school kids from straying into traffic. After school hours school’s grassy field is for dog park. Not a place for visitors looking for big chain hotels and inns. Would definitely stay there again! Kunel, Steve and Sara at the 24 hour front desk are friendly, helpful, good people. All doors are secure, including the front desk.