托萊多Shoppers World附近住宿

如果您要來鎮上參加音樂會，這裏就是您的理想選擇。我們在托萊多參加了Martina Mcbride音樂會。步行1至2個街區到公園，您可以從我們的房間看到場地。河的美景和市中心。我們到達時很忙，我覺得當晚發生了一場大型婚禮。代客得到了支持，但處理得非常好。非常好的男人工作代客。前台對我們很好，給了我們如何參加音樂會的指示。音樂會結束後去了屋頂酒吧。我認為房間的景色很好，直到我爬到屋頂！驚人。好飲料也。勞倫，我們的調酒師非常關心我們。第二天早上的早餐快速而且很好。再次偉大的服務。驚人！希望很快回來

還不錯，下次會繼續住

位於市中心的絕佳位置。房間很大,最新。驚人!!

一個舒適的中途停留,但工作人員可能會更熱情,早餐可以提供更多的選擇

Clean and satisfied with stay… Parking area is nice and well let…sketchy area to one side but barb wire fence installed to keep out the undesirables… Lobby is modern and spacious…. Limited elevators but they move quick…. Hallways clean and well kept…. Carpet in common areas clean and no damage…. Room was super clean and no damage to walls floors or furniture that was visible… Bathrooms super clean and no mold observed anywhere Staff attentive and kind Would stay here again👍

Subject: Disappointing Experience with Assistant General Manager Kelly at Marriott Hotel I recently had an unfortunate experience at a Marriott hotel, specifically with the Assistant General Manager, Kelly, that has left a sour taste in my mouth regarding the brand as a whole. My party and I made an online reservation for the night of September 23rd, only to be informed upon arrival that our reservation was mistakenly logged for the previous day. Although we asserted that the error wasn't on our part and could have been a system glitch, Kelly insisted that we would still need to pay for the prior night that we did not book or utilize. Faced with this dilemma and already present in the city, we felt compelled to go ahead and pay for an additional night on September 23rd. My intention was to address this issue with the front desk the next morning, hoping for a resolution. However, Kelly maintained her stance that the duplicate charge would not be reversed. What was even more concerning than the financial setback was Kelly's attitude during our interactions. She was not only unaccommodating but also displayed rudeness and condescension. Astonishingly, she even smirked while stating that we would not be refunded. It's disheartening to witness such a lack of customer service proficiency, particularly from someone in a leadership position at a renowned hotel chain like Marriott. This experience has not only influenced my decision but also that of my business; neither will be utilizing Marriott's services in the future. We will be actively seeking a resolution through our credit card company and are considering other channels to voice our concerns. It is crucial for Marriott to understand that while the issue of double payment is significant, the larger concern here is the grievous lack of professionalism and courtesy shown by a senior staff member. For a brand that prides itself on hospitality, this incident has been a stark contrast to the standards one would expect.