東京新宿區立 鶴巻南公園附近住宿

房間和各個餐廳的視野都非常好，床品及沐浴令人倍感舒適，比預想的要好得多。行政酒廊的女士們服務一流，所有餐廳的服務都屬上乘。本人及家人對酒店的小院及周邊相對安靜雅緻的環境較為留戀。下次來東京必然還會選擇下榻該酒店。

我這次入住的東京雅詩閣公寓酒店，非常滿意。首先酒店位置不錯，去銀座，皇居，東京站都非常方便，都是一、二站就可以到達；酒店房間既寬敞又很實用，尤其是廚房的設備特別齊全，如要自己想做些簡單的飯菜很方便，最好的是洗衣機非常好用，帶有烘乾功能，從洗衣機拿出來就能穿。洗手間也很寬敞，洗澡的水也特別好。床上用品很舒適，一覺睡到自然醒。前台有好幾個會説中文的接待人員，如不會外語也不影響入住及問詢。酒店還可以幫助把大行李通過“宅急便”把行李發到日本各地。非常方便很人性化。唯一的缺點就是第一次去的時候不是很好找到酒店，因為酒店在一個大樓的22層，門口比較低調又沒有酒店標識，不容易找到。最後二張照片一張是酒店的大門，另一張是酒店附近的地鐵站。

Aman Tokyo is more than just a boutique hotel; it’s a serene oasis in the heart of the bustling metropolis. From the moment I entered the elegant lobby, I was enveloped in a sense of tranquility and luxury. The rooms are spacious and exquisitely designed, offering breathtaking views of Tokyo’s skyline. The attention to detail in every aspect of the hotel’s decor and service is unparalleled. The traditional Japanese aesthetic seamlessly blends with modern amenities, creating a harmonious and comfortable atmosphere. What sets Aman Tokyo apart is its impeccable service. The staff goes above and beyond to ensure a memorable stay. Whether it’s the personalized welcome, the spa treatments, or the fine dining at the hotel’s restaurants, every moment is a delight. The central location of Aman Tokyo makes it convenient to explore the city’s attractions, and the hotel itself is a destination worth savoring. If you’re seeking a luxurious and peaceful retreat in Tokyo, Aman Tokyo is the perfect choice.

房間位置優越，周邊有兩個地鐵站，近上野公園，附近有很多食肆和便利店，行街購物都很方便。 酒店的設施很完善，大堂在一樓，服務態度好，有翻譯機，溝通無障礙，洗潄用品在一樓的桌子上按需自取，有wifi，房間設施齊備，乾淨衞生，有燒水壺，洗水間乾濕分離，床墊舒服，隔音好，就是有點小貴。入住後還有一點小驚喜，送一杯小飲料。😆

在東京入住的第二家酒店，位於新橋和銀座中間，可以步行去銀座，到新橋交通樞紐也走不了幾分鐘，整體的位置還是不錯的。 酒店的風格比較像情侶酒店，樓道是昏暗的燈光，但是還算很乾凈，前台有各種語種的服務人員，中文溝通也是沒問題。 雙床房的話相對就要逼仄一些，行李箱幾乎是打不開的，因為每個房間都有一個很大的感覺沒什麼用的飄窗佔據了很大的空間。 第一天入住的時候洗澡發生了浴缸漏水，整個洗手間被淹了，第二天一早很快的給更換了房間，服務效率倒是很快，後面也給寫了手寫信給了小禮物，彌補了旅行中的不愉快。

酒店位置好，從東京站下火車，走過來，8分鐘左右，出門不遠就是銀座，另一邊就是日本橋，我們去上野公園都是走過去的，一直走不用轉彎，從火車站穿過去就是老的東京火車站，酒店不運就是地鐵，去哪都方便，酒店前台服務員態度很好，由其有兩個小夥子會説中文，非常方便，我在前台打印了文件，他們都非常熱情，跑前跑後的，客房服務員態度很好，需要的被子極時拿到房間裏，性價比高，在東京這地方，算是便宜的。

I reseved/paid for a king premium room at IHG Hotel Indigo Shibuya several months in advance of my Jan 2024 Tokyo trip. After enduring a snowstorm in Vancouver, finally arrived in Tokyo. My initial hotel stay at Sequence hotel turned out to be a wonderful unexpected surprise. Anticipating a similar experience at my second hotel, Hotel Indigo, due to its higher rate and global brand reputation, it was a profound letdown. Despite enduring a 5-hr wait at YVR and compunded by the inevitable jetlag, I was determined to make the most of my day in Shibuya to compensate for the lost time. Regrettably, amid fatigue I overlooked checking the bathroom (who does it anyway since this is no ordinary hotel to make this mistake). I only used the toilet. It was only late at night, after shopping at Don Quixote, that I discovered the hotel has no bathtub thus the conclusion of front desk failure to communicate and assign the right room type. I called and reported this to Front Desk which comes next turn for the worst when the MOD in-charge the time I called regrettably lacking empathy and willingness to listen to the facts, exacerbated the situation. This is the first time in my life to cry while explanaining over and over the fact. A thorough review of my emails and website revealed glaring inconsistencies of the MOD's shallow explanation. Given my background in working a hotel, I am well- acquianted with various aspects in the hotel compared to other guests. Consequently, I am not easily swayed by shallow explanations, and the hotel's epic failure to address the issue with diligence only deepened my belief that this high-rate hotel is not worth your stay in all sense of the word. Next day at the front desk, I wasn't surprised overhearing foreign guests stating to complain through a lot of reasons as well for this hotel. Next month when I come back home, I will have to send a formail complaint to their management. There are a lot of hotels at Shibuya, take note of the other guests unsavory experience at this hotel.

環境：酒店做的聖誕佈置十分漂亮，門口擺滿了白色聖誕樹，晚上回酒店很有氛圍感 從房間看出去可以看到晴空塔和東京灣景，心曠神怡 衞生：每天衞生做的很細緻很乾凈 服務：服務態度好

We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.

我們早上到達,工作人員很棒。允許我們提前入住,從機場過來有點棘手。我們認爲有班車,但顯然他們早上不接。不過我們解決了,工作人員很棒,不能再有幫助了,房間很舒服,我們在日本住過很多酒店,總的來說房間很小。這個標準是合理的尺寸。餐廳的食物非常好,我們必須提到一位特別的工作人員真的照顧我們。他的名字是“馬南”位置不像我們希望的那樣靠近機場,但我仍然足夠近,方便,我們會再次入住。再次感謝所有優秀的員工,正是您讓我們想回來,因爲你讓我們感到有價值