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東京 MESM 飯店,傲途格精選
4.6/564 評價

東京 MESM 飯店,傲途格精選

東京鐵塔周邊 東京|距離東京Twin Parks0.61km
I am writing to express my deep disappointment regarding my recent stay at your establishment in May 2023. I had high expectations, as I had heard that MESM prides itself on providing an exceptional experience to its esteemed Ambassador members, with a dedicated Star Service and Ambassador service team. Unfortunately, my stay was marred by a disturbing low-frequency noise originating from the air conditioning system in the middle of the night. The noise abruptly awakened me three times at 3 AM, causing great inconvenience and discomfort. Despite the hotel’s advanced Pad, I was unable to communicate with any staff members. Left with no other option, I had to physically go to the front desk to seek assistance from the Star Service team. They promptly sent someone to my room to investigate the noise. However, I was disappointed when they refused to provide an alternative room or any meaningful solution. The only resolution offered was an electric fan and turning off the air conditioning system, which hardly sufficed. Even my request for earplugs was denied, with some other guests joking that their co-branded milk candies might be the best substitute. Left with no other choice, I had to venture outside on a rainy night without access to an umbrella. To my surprise, there was no staff available at the front desk near the entrance. I had to join other hotel guests, who were equally drenched, in running to a nearby convenience store to purchase earplugs. It wasn’t until I acquired the earplugs that I finally managed to fall asleep, exhausted, at 5 AM in the morning. During my checkout process, I took the opportunity to provide feedback in person, expressing my disappointment and detailing the challenges I encountered. At that time, the staff assured me that my concerns would be taken seriously and that I would receive a response regarding the matter. However, to my dismay, I have yet to receive any communication from the hotel, leaving me feeling neglected and unheard. PS: Mr. Hisashi Oinuma, thank you for the welcome letter that promised “an inspirational experience by getting mesmerized by your five senses through our unique content and service.” It truly represented a different kind of Japanese service. As a loyal customer, I had expected a higher level of accountability and swift action in resolving the issues I encountered. It is disheartening to see that my feedback has gone unanswered thus far.

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瀏覽用戶對東京飯店的評價

正在尋找東京Twin Parks附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
東京汐留芬迪別墅大飯店
4.5/5500 評價
東京市中心
房間隔音蠻好、有酒廊晚上能小酌但本人不喝酒衹體驗了一杯冰水,每層有自動販賣機,有洗衣房但是衹有一個洗衣機每次去都有衣服在洗,附近吃飯的地方要去新橋站,要走個幾百米,但問題不大,前台有中文服務但是不是每個前台工作人員都會,住的第一夜有個check in的服務人員用中文説“對不起,我不會中文”感覺有點...
汐留聯合飯店
3.6/531 評價
東京市中心
我住了3晚4天,但是我可以在沒有任何不便的情況下將其用於商務活動! 吹風機也是正常大小的,所以我很放心。 據說睡衣是單獨出售的,但是我並不感到不便,因爲我通常會隨身攜帶。 我認爲擁有便利設施並自行使用一樓的前台會很環保。 我感興趣的一件事是隻有一面鏡子。 它是浴室的水平長型,所以我認爲擁有全身鏡會很好。另外,在浴室裏化妝有點暗。 總的來說,沒有任何不便之處,車站就在附近,便利店距離酒店不到3分鐘的步行路程,所以我想再次使用它。
東京帕克飯店
4.4/547 評價
東京市中心
彷彿可以入住的美術館。天空中的藝術酒店。\公園酒店東京/藝術漫步在藝術館的酒店裏。我們使用的計劃是“ART住宿”晚餐早餐也在酒店。工作人員的服務也很禮貌,酒店內是一個寧靜的空間。東京公園酒店以“能感受日本美意識的時空”爲理念,酒店考慮ART=空間(Atrium) 美食(Restaurant) 旅(Travel)的各個場景,據說,日本的美意識可以體會到 藝術。東京公園酒店以“在認知日本美中無限的時間和空間”的概念爲基礎,創建了一套名爲“藝術(中庭、餐廳和旅遊)”的主題,並結合了藝術,讓客人在這些主題的每個上下文。
三井花園飯店汐留義大利街 / 東京
4.4/5460 評價
東京市中心
大浴場:在頂樓十三樓,乾淨整潔 設施:簡潔 環境:清新舒適 服務:舒適適宜。 總體而言感覺還不錯,無論地理位置還是房間配置。都很好。就是洗漱用品每天要自己拿上去。感覺牙膏和牙刷放一起。牙膏量偏小。每次都要浪費一個牙刷。可以改進。以後可以再來
安心御宿東京新橋汐留店飯店
4.2/535 評價
東京市中心
这酒店是位於汐留區的。近新橋站也近汐留站,位置近馬路,很易找。新橋站旁也有安心。新橋站有食街,超多食店,夜市燒物較多。汐留晚上沒新橋熱鬧,食店也少。酒店房間上下格,每格都有电視机。我住上格,下格有動靜也感覺到,我也不敢太大動作。房間細,只能睡。行李都要放在外面或2楼的櫃。酒店有温泉溶室在九樓,冲身熱水温度夠,走了整天,浸温泉超舒服。八樓是休息間,發現有按摩椅,全日任用,有食物,有米钣,湯,茶啡,更有汽水清酒,任食任飲,贊。食物不豪華但實在及飽肚。酒店行十多分鍾就到浜離宮,雖然沒見红葉有点失望,但松树修剪得風雅,日本人对松樹有一手。这園大,风景清雅,見識日本亭園,值得一遊。酒店職員对住客回应应熱情些。应提供協助。我問由汐留或新橋去成田机場電車的時間表,冷冷的不知。我退了房,还有時間可遊览景點,當然留行李在酒店,竟好像要有時間限制,过時就不接受寄存。雖然如此,对這間酒店给4.7分,下次獨自来日本,也会選这种酒店入住。
東京康萊德飯店
4.7/5117 評價
東京市中心
房間非常乾淨。日式和中式餐廳都非常好吃,推薦日式和牛鐵板燒和中式和牛炒飯。酒店服務人員也很Nice,半夜突然需要就醫,很快聯繫好急診,非常棒👍有機會一定會再住。

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