東京車站萬怡飯店的評論

Stayed twice last week, 2 nights and three nights. Got upgraded room both stays. Deluxe room and Creators. Creators room has a small desk, which was nice. Closet is tiny, the only negative. The lounge area has unlimited drinks (including beers and wine) and snacks for Platinum and higher members - available 24/7. I’ve never seen that in any Marriott before; come to think I’ve never seen 24/7 Happy Hour before in any hotel. Staff was very nice. Short walk to Tokyo station.

It's quite conveniently located. The property, however, is not befitting of the Marriott brand name. The rooms were sp****ly furnished and paled in comparison to the Osaka counterpart. E.g., no bathroom scale, no back-rub towel.

Good size and very clean

東京駅から近くて便利。静かです。 ベッドの高さが丁度よく、寝やすかったです。

The Courtyard by Marriott Tokyo Station is not a stand alone building, but the upper floors of an office building. The reception counter is on the 4th floor and the rooms are on the 2nd and 3rd floors. A very good buffet breakfast is available on the first floor at a private restaurant....you can arrange this amenity through your reservation. The neighborhood is not the most active, but there is very easy access to the metro system and the train station, so it is actually a good location if you do most of your sightseeing during the day. I think the room prices are more reasonable because it is not in a Tokyo "hot spot". The rooms are large enough and the service is excellent. I wouldn't hesitate to stay here again.

I stayed many weeks in a row at this fantastic hotel right in the heart of Tokyo. Apart from the excellent rooms and great facilities, the key to the experience was the staff. The staff here are the kindest, warmest, most helpful, and very professional hotel staff in the world. They are always willing to go the extra mile to help you and ensure that you are comfortable and feeling at home. Staying at this hotel truly feels like you are staying with family who take care of all your needs. From the staff at reservations, to the front desk, to the excellent restaurant/bar called Lavarock, to the housekeeping. All are excellent and provide the best example of courteous and kind service and support. Ken-san does an incredible job with his staff. Special thank you for the best service from the reservation desk: Sunil, Kana, Shah, Kei, and Baba. Special thank you for amazing service at Lavarock from Noriko, Navin, and Flerie. Love this hotel!

I applaud the manager and his staff for their professionalism in assisting hotel guests. During my first trip to Tokyo, hotel prices appeared very high compared to prices in South Korea and the United States. A friend had recommended the hotel for its location. While I typically stay in luxury hotels, the manager and his staff displayed a level of professionalism and class higher than any 5 star hotel during my travels. I witnessed the staff endure tough conversations with guests including a request of my own. Many thanks for all of the the little and big things you and your staff did to make my experience 5 star!

Good location The staff are very nice and have been helpful. The hotel is located at city centre, only 5 minutes walk from underground mall which has wide variety of food and shops.

離東京車站相當遠。入口在東京車站的對面，所以如果從地圖上看直線的話，可能會感覺很近，但如果步行的話，就很遠了。去東京車站逛街然後回飯店太遠了。下午3:30左右到4樓前台辦理入住。隊伍裡擠滿了外國人，排了大約15分鐘。排隊的人不多，但外國人多的酒店通常要排很長時間。辦理登機手續時，要進行長時間的交談以獲取旅遊信息，這通常會導致等待時間更長。這種事情應該要分開處理。而且，我還得等15分鐘，因為清潔工作還沒完成。總共，光是check in就花了30多分鐘。不過他很友善。考慮到價格，房間很小。可以兩個人睡嗎？沒有發現清潔沒有其他人寫的那麼徹底。它過去挺美。新大阪的Courtyard非常好，所以這次來東京就住了那裡，雖然是同一個Courtyard，但感覺還是不一樣。我不會在衣服上噴除臭劑。也沒有自動販賣機。我不喜歡這個牙刷，因為它是木頭做的，而且刷子很硬。肥皂和潤膚露的味道很濃，我不能用。照明只能非常亮或完全黑暗。空氣清淨機自己工作，我一般不使用它，因為我面前的人似乎在過濾器裡積累了一些。蒲團感覺很廉價。躺在床上看電視很困難。如果要住在這裡的話，我覺得還是住附近的商務旅館比較好。早餐的時候，顧客大多是外國人，而且都說英語，所以我大部分時間都能說英語。在日本飯店吃早餐學英文通常不是很困難嗎？我了解到，即使是同一個庭院，也可以有不同的感覺。

We stayed at the Courtyard by Marriott Tokyo station for only 1 night and very pleased with the service from the Front Office team. The check in/check out were very smooth and the FO agents and the team were s very friendly, professional and willing to help us and keep our bags while we went o Nikko. Excellent services team :) The hotel was in great location close by to Tokyo station room was good size, at first it was hard to find the hotel but when we got there, the hotel close to seven eleven, very convenience, I did not stayed here long enough to explore more but we can walked to Ginza in 10 minutes, nice shopping and dinner here. Thanks again to the front office team and hope to stay longer at your hotel longer next trip in Tokyo

It was a wonderful stay. I felt very welcomed. I had everything I needed. The hotel is well located so it was very convenient. Everything was very clean and comfortable. The breakfast was absolutely delicious with lots to choose from. The staff was very kind and helpful. I absolutely enjoyed it.

Stayed 2 nights. Close to Tokyo station and Ginza. Plenty of restaurants around. Breakfast was ok, not great. Room was rather small considering high price. I like Prince Sakura much better, but preferred to be close to Tokyo station rather than Shinagawa this time.

Hotel was in a very convenient area, easy to access, the breakfast options were yummy

Courtyard by Marriott Tokyo Station is located within a 5 minute walk to Tokyo Station (shinkansen) and a 2 minute walk to Kiyobashi Station (local subway). The hotel is very clean and larger than it looks. The lobby area is quite nice, and I wish I took advantage of it a lot more as there is a nice mini-cafe/reading room set up. This is by no means a large property, but it's location is central. For those who demand a little more comfort than the standard business hotel, Courtyard by Marriott fits the bill quite nicely. For a small fee, they helped me ship my large extra luggage to the next hotel when I returned to Tokyo from my three week trip. Highly appreciated their help. Take advantage of the bath salts they provide!