住宿方回覆: Dear Guest, Thank you very much for choosing Sotetsu Fresa Inn Tokyo-Kanda from among the many hotels available.We also truly appreciate your kind words regarding our location, surroundings, and the friendliness of our staff.However, we sincerely apologize for the cigarette smell that remained in the non-smoking room you had reserved.While we took immediate action upon receiving your feedback, we deeply regret that such a situation occurred in the first place. We will work to further strengthen our inspection and management processes to ensure this does not happen again.We will continue striving to create a comfortable and memorable stay for every guest, and we hope to have the pleasure of welcoming you again in the future.Sincerely, Sotetsu Fresa Inn Tokyo Kanda Front desk.
住宿方回覆: Thank you very much for choosing and staying at our hotel! We are delighted to hear that you are satisfied with our location, amenities, and services. Your satisfaction is our greatest motivation. We will continue to work hard to improve the quality of our services and provide a more comfortable and convenient stay for every guest. We look forward to your next visit and wish you a pleasant life!If you have any further suggestions or needs, please feel free to let us know. Once again, thank you for your support and affirmation.Sincerely, Sotetsu Fresa Inn Tokyo Kanda Front desk
訪客用戶
中型單人房
入住於 2024 年 10 月
商務出差
12 則評論
8.0/10
很好
發布於 2024 年 12 月 7 日
房間較小,但是位置非常好,交通便利!
住宿方回覆: Dear Guest, Thank you for your stay and for taking the time to leave us a review. We are very happy to hear that you had a positive experience. We hope to have the opportunity to provide even better services to you in the future. Sincerely, Sotetsu Fresa Inn Tokyo Kanda Front desk
住宿方回覆: Thank you for staying at Sotetsu Fresa Inn Tokyo Kanda and for taking the time to share your feedback. We truly appreciate it. We are delighted to hear that you were satisfied with the hotel's environment. We will continue striving to provide a comfortable and pleasant stay for all our guests. We would be grateful if you would consider staying with us again when visiting the area. Our team looks forward to welcoming you back in the future. Sotetsu Fresa Inn Tokyo Kanda Front Desk
住宿方回覆: Dear Guest,Thank you for your stay and for taking the time to leave us a review. We are very happy to hear that you had a positive experience. We hope to have the opportunity to provide even better services to you in the future.Sincerely,Sotetsu Fresa Inn Tokyo KandaFront desk
住宿方回覆: Thank you for staying at Sotetsu Fresa Inn Tokyo Kanda and for taking the time to share your feedback. We truly appreciate it. We understand that your flight cancellation led to an extended stay, and we are grateful that you chose our hotel during this time. We are pleased to hear that you found our location convenient, with easy access to Kanda Station, nearby restaurants, and the convenience store on the ground floor. As you mentioned, room sizes in Tokyo tend to be compact, including ours, but we are glad that you were still able to have a comfortable stay. We would be grateful if you would consider staying with us again when visiting the area. Our team looks forward to welcoming you back in the future.Sotetsu Fresa Inn Tokyo Kanda Front Desk
住宿方回覆: Dear Guest, Thank you for your stay and for taking the time to leave us a review. We are very happy to hear that you had a positive experience. We hope to have the opportunity to provide even better services to you in the future. Sincerely, Sotetsu Fresa Inn Tokyo Kanda Front desk.
住宿方回覆: Dear Guest, Thank you for your stay and for taking the time to leave us a review. We are very happy to hear that you had a positive experience. We hope to have the opportunity to provide even better services to you in the future. Sincerely, Sotetsu Fresa Inn Tokyo Kanda Front desk.
住宿方回覆: Dear Guest,Thank you so much for your glowing review! We are delighted to hear that you enjoyed your stay and found our hotel clean, spacious, and well-equipped. Our team strives to provide exceptional service, and it is wonderful to know that you experienced their warm hospitality and efficiency.We are especially pleased that you found our room rates affordable and that you were satisfied with your overall experience. Your feedback is highly appreciated, and it motivates us to continue delivering the best service possible.We look forward to welcoming you back for another enjoyable stay.Best regards,Sotetsu Fresa Inn Kanda Front Desk