花園飯店(Il Giardino)

Good location. Very kind and professional staff. Good breakfast

Ottima posizione camera pulita letto comodo personale gentilissimo e disponibile. Da migliorare l'offerta della prima colazione, molto basica con pochi prodotti confezionati, frutta fresca già tagliata nel piatto. Consiglio almeno del pane fresco, qualcosa di salato e qualche varietà in più di torte. Gentile il proprietario che ci ha dato da portare in viaggio i cornetti arrivati in ritardo rispetto l'orario previsto di inizio della prima colazione.

Perfect location, wonderful rooms , the shower was the best of our 2 week trip, and the breakfast was great with a view of the outside patio. The hosts were accommodating and very kind, and street parking right in front was a bonus. I highly recommend this perfect place to anyone visiting the wonderful sites of Tivoli!

The room was not at all like the picture that I chose upon reservation with ********** I had to pay extra to have a decent room I never saw the terrace on the rooftop And the cherry on the ice-cream was when I had to pay the price in euros when you sent me the amount in Canadian. 275 euros instead of 255 Canadian!!! Getting intouch with ********** was a nightmare . Very hard to reach someone and when I did reach someone, she didn’t even speak clearly and she hung up on me! Second time, they told me I wasn’t in the good department and hung up again and the third time, the lady said that she couldn’t access my file and thank I had to call another number. I asked to be transferred and I was cut off again. So after an hour in front of the hotel reception, I had no choice to pay the full amount in euros . Absolutely disappointed. I hope you can do something or if will be my last time reserving. I will need another 10 nights in Italy I hope you can find a solution to help me have a better experience.

Excellent small hotel just a few minutes walk from the centre of Tivoli. Lovely clean fresh rooms. Comfortable beds excellent breakfast. We stayed for a week and would highly recommend for a stay in this great town.

We were welcomed by Vincenzo and shown our room that was very clean and spacious. The bed was very comfortable. Breakfast was available to get us started for a day of touring Tivoli. Il Giardino is the perfect place for a quick stop when on vacation. The staff were very pleasant.

Très bel hôtel, très propre également. Idéalement situé à 10min à pied du centre ville où de la Villa d’Este. L’accueil est agréable, la personne parle Français. Ma chambre avait un plafond voûté du plus bel effet. Une bonne adresse à retenir 👍

There are too numerous of issues to mention, but two are absolutely worth mentioning - unprofessionalism and lack of transportation. Accordingly to management, there are only two taxis in all of Tivoli; and need to be reserved one day in advance. You will be forced into trekking into unknown areas of the town to reach the station; that is, if you can’t obtain a ride. Be sure to insist the staff reserves the ride to leave, because it seems to be somewhat magical they will get you to the hotel, but won’t show the same level of hospitality when you want to leave; and if you complain, you may get a recommendation to go to the Hilton next time you visit, told to be silent, then hung up on during the phone conversation.

Une très belle demeure, une chambre claire et propre ...et une literie ROYALE! Une excellente situation pour prendre le bus qui vous mène à Villa Adriana ou à Rome, pour se rendre à pied à la Villa d'Este et à la Villa Gregoriana, ainsi que dans le centre ville. Enfin un propriétaire aux petits soins, qui s'exprime parfaitement en français...et pour finir un petit déjeuner de fruits frais et laitage avec un bon café...Un grand merci à Vincenzo, nous recommanderons son établissement sans hésiter.