Superior Shores Hotel, BW Signature Collection by Best Western

Ok

Very disappointed that there wasn't any hand soap in the washroom. Just 1 tube of shampoo, 1 conditioner and I body lotion.

Our stay was very good; we love this hotel. It is well located and the price is excellent. Some improvements still need to be done in the restaurant but, in the meantime, it is still very good.

Rooms are very clean. Building is dated but nice. check in was easy and staff was friendly. Parking was hit and miss to get a spot. Bathroom was small.

Overall it was good and the bed was comfortable. The room needed a little extra cleaning right after we checked in but they took care of it right away.

The room was nice . My bed was very lumpy , we have been in cleaner rooms there was liquid of some sort spilled over the painted mural on the wall kinda gross and the restaurant was out of service .

The hotel is very modern. The staff are very friendly and helpful. I did however find that the water did not get hot for showering. I mentioned this and was able to change rooms. However, the water temperature was srill the same.

The property was hard to find because there is no lit signage and very limited signage. It is in what seems like a sketchy area when pulling in a night. Issues with accessibility. You cannot get to the main reception desk without having to drag all of your luggage up or down stairs. The elevator doesn't go to the main floor where the reception desk and breakfast room is. I was almost tempted to leave and find another hotel. The room is great, but lack of carpet or even a rug not practical for comfort in a Northern climate in winter. Probably easier for cleaning, but not as comfortable.