鳳凰城坦佩 - 大學研究園區希爾頓惠庭飯店(Home2 Suites by Hilton Phoenix Tempe, University Research Park)

My deposits seem to go missing and never returned stayed 31-10th owed 300 in deposits that still havnt gone back with ample time when other days went back back just get run around call bank or it’s released it wasn’t released the steal it on the back end.

Very awesome, extremely friendly customer service (Even if they did turn down my offer for a piece of a twizzler... Lol), the maid service was awesome! The free breakfast was ok, the breakfast sandwiches were ok, the cheese tasted gross and old.

Nothing to do with the staff, they were friendly and very professional. Attempted to check in via Hilton app. 3 different apps pop up to download. Why can’t they combine all into one? Had to leave wedding reception to check. Was a real inconvenience.

This was supposed to be an accessible room with accessible bathroom that accommodates a wheelchair user. This wheelchair user was very unhappy. Bars were not at the right height by the toilet. Also, one bar was placed too far ahead of the toilet. Neither were toilet height. Neither were bath bench given that a bar and the shampoo and body wash were on the wall behind the attached bench. Also, the sink area had not been properly made accessible. The mirror did not come down to the counter. Only people who were tall enough could see themselves in the bathroom mirror. The room was not well lit. There was a large mirror in the living area of the room that because there was not enough light, I could not do my make up properly at it.

I love a room with space to unpack or at least to place suitcase and this room offered all of that. The fridge was basically full size and everything was nice and clean.

Food was horrible at breakfast. Worst breakfast I have ever had. Overcooked. Taste was horrible and prepared poorly. We stayed 2 nights and no one came to clean our room when we left for the day. They apologized and said they forgot? Hair on sheets too. Will never stay at this location again.

The staff was very helpful. Husband lost his wallet while we were there and the staff worked with us.

Everything was excellent. We will stay here again when we visit the Phoenix are in January. There is a nice restaurant next door to the hotel.

todo me gusto, el hotel, el cuarto, el servicio, la ubicacion, gracias por todo, lo disfrutamos al maximo