坦佩鳳凰城天空港口機場舒適套房飯店(Comfort Inn & Suites Tempe Phoenix Sky Harbor Airport)

hotel very clean

#好評#對房間佈局，房間大小，隔音滿意

At 0200 in the morning the front desk provided a room key to guest for the room my kids and I were staying in. The man tried to unlock the room door two different times. When I checked out at 0250 that same morning the front desk asked me about the incident and somewhat apologized by saying the wrong key was issued twice to my room. But I want to pint out that from 0200-0250 no phone call was made to notify me of the mistake and the front desk didn’t check on us until I checked out. My kids did not feel safe staying there after the incident. The hotel is also next to the freeway and the windows are so thin you can hear the vehicles.

Overall it was nice and clean and comfortable. The breakfast was fresh and plentiful. I liked that they individually wrapped each bread item. They did run out of things at times. We had an issue with the shower faucet and tab, but didn't want to have them work on it while we were there. Good for the price.

Online photos seem to be when this Comfort Suites was new. It was not "bad" but obviously heavily used by the near by college town. There are no eateries close by. We booked a suite and had need for the pull-out sofa bed but there was no bedding for that in the room. and the next morning there was NO hot water.

Easy check in. Luis at front desk was fantastic, very friendly and professional. Room was clean, bed comfortable. However, hotel needs lots of TLC. Also, I could hear all noises from busy road.

I didn’t stay . I was trying to book a room for daughter who was refused service because of she was only 20. I live in CO and she was stranded with a broken down vehicle and needed a safe place to stay. Who ever works the lobby was extremely rude and a request for a refund was denied. Will never stay in a comfort inn again.

Located next to a construction storage yard and across the street from a gentleman's club, these were the best features of this property, which was dirty and dusty with an unpleasant odor. Additionally, using ******* for this booking means that the hotel will not provide a detailed receipt for expense reports. NOTHING GOOD HERE ... you would be better off paying more for another property.

Help desk was a joke, the lady at the desk screwed up and charged me twice for a room. afterwards said it was my fault and refused to fix the issue. Also refused me my room key after I had payed for it twice and then proceeded to request a 3rd payment in order to receive my room key!