馬德琳飯店(Madeline Hotel & Residences, Auberge Resorts Collection)

The service at the Madeline was above and beyond. The best I have had at any hotel I have stayed. This was our second visit and they went out of their way to welcome us back with a complimentary desert and bottle of wine in our room. Housekeeping was amazing and on top of it every day. Very responsive to all our requests. Available drinking water in room, in lobby, portable water to take with skiing. Small backpack to use while there to carry water when Skiing. Lobby was awesome to hang-out to eat small meals and play pool. Love this hotel and location in Telluride. Can't wait to come back for another visit. Thank you for a wonderful stay and high level of service.

Service provided by every member of the hotel staff (front desk, bellmen, concierge and housekeeping) was top notch. The ski valet was incredibly convenient and provided excellent customer service as well. The property was beautiful and the surroundings are stunning. The gondola from Mountain Village down to Telluride is easy, free and an amazing view. I highly recommend treating yourself to this superb lodging experience.

It was a wonderful experience, all the staff was very nice and helpful. The room was clean, really beautiful interior design, staff cleans room twice a day and leaves small goodies every day for us to use.. this hotel is one of the best place I’ve ever stayed.. they are top notch, they always follow up if we need anything, like example we were trying to get a morning class for ski, Caroline offered to check in the morning to see if they can get us in hoping someone would cancel.. and she did follow through and called me to me know that morning class was full bur can get us in the afternoon class..I was impressed with them.. to name a few, Charlene, Taylor and the rest of the staff thank you so much for making our honeymoon a one in a lifetime experience!!! We will definitely come back!

My son and I stay here every year. It is expensive but soo worth it. You cannot beat it. Everything is near you and their amenities are top notch.

12th Christmas at Madeline and excellent in every regard. Already booked for next year!!! Thx Madeline and keep up the good work.

Service was terrible

Service is impeccable. Rooms are super clean and comfortable. (Especially the deep bath tub.) Restaurant on-site is delicious and classy atmosphere!

Fire strobe started going off first night and made it hard to sleep for entire stay, they never fixed it

We had a wonderful experience here. I came with my family for a night and we were blown away with the service. We’ll be back soon!