冰屋套房及公寓(Ice House Suites and Condominiums)

物業還可以。登記入住的地點是在另一個地方，我們開車四處尋找。我最後不得不打電話告訴前台人員我們找不到它。我在任何地方都找不到標誌或號碼！前台人員告訴我有一個標誌，所以在街區又繞了幾圈後，我終於找到了它 - 結果發現是有一個標誌，但他們在上面掛了一個**花環，所以它完全被遮住了。停車場非常緊張，空間有限，但我們做到了。房間裡沒有補充任何用品。他們的淋浴間裡有空的洗髮水和沐浴露。雙層床無法使用，上舖的溫度就像桑拿房一樣，必須在 90 度左右。勤雜工只是告訴我們打開窗戶，如果窗戶位於雙層床所在的壁龕裡，那就會有奇蹟了。雙層床旁邊的窗戶打不開，所以冬天的時候打開窗戶——外面的10號只能凍結主要起居區，但對床位所在的凹室影響不大。他們需要升級窗戶，至少能夠在這個空間中將其打開，或者提供風扇來移動空氣。我們不得不把床墊從上鋪拉下來放在客廳裡，為我們的孩子提供睡覺的空間。洗碗機沒有為我們清空，不確定裡面的盤子是否乾淨。房間沒有更新，例如用於充電的 USB 端口。有一個小廚房和 1 1/2 浴室真是太好了

我們在 Ice House 度過了一段愉快的時光，非常方便，離一切都很近，在山上度過了漫長的一天后，我們很喜歡這裡的水療中心。員工非常友善且樂於助人。肯定會再次入住，房間很棒，如果我有 1 個抱怨的話，那就是床墊不太舒服，中間有明顯的裂縫，但除此之外，它很棒！

該酒店的位置非常適合滑雪、購物和餐飲。從來不需要使用護理。如果溝通能更好一點，並且檢查員的態度更加愉快和樂於助人，那麼入住時的體驗就會更好。

The good: the location was great and the staff was very friendly. The place was clean. The not so great: there was a light outside shining all night in the bedroom window (we put a pan over it each night after the first), the kitchenware was quite lacking (all the Teflon was scraped and coming off the pans), there was no real coffee table or ottoman in front of the sofa so it was not very comfortable to sit and watch TV, the temperature was very hard to get right - it was really hot, much hotter than the thermostat indicated, so we'd turn it down to 60 and wake up freezing, there were a lot of pillows but they were all cheap polyfill so quite uncomfortable, and the unit had a tile floor that was very slippery when you entered wearing ski boots. We would stay at Ice House again but probably not the unit we were in.

We got a free upgrade (thank you again!!) to this beautiful 2-bedroom unit with so much space and amazing view!! The room is spotless, extremely clean, and smells so fresh. We can’t find any flaws whatsoever. The kitchen is top notch. In fact, all the appliances, furnitures, bedding, EVERYTHING is top notch!! All the staff are also very courteous and helpful. We will DEFINITELY come back! :-)

The parking garage needs improvement - not enough spaces and very hard to drive around support columns.

Our 2nd time here. At this point, I don’t think we would try anyplace else. Rooms are large, clean and well appointed. Location is superb and parking is perfect. Staff are friendly and helpful. Definitely will stay here again!

I loved hearing the flowing river outside our balcony and the happy birds chirping each morning. I did not like the way I was greeted at the front desk when I checked in. I got an attitude that I was a bother. Not friendly or welcoming in any way. And I did not like that we did not have hot water on Friday night for showers. No hot water on Sunday morning for showers (we forgo them on this morning) and now it’s Sunday morning, no hot water. We are waiting for the maintenance man to get here here apparently. I did not like that we were told that the front desk is manned 24/7 and yet it took me 45 minutes of calling this morning to report (no answer at the front desk) the lack of hot water again. Hot water is a basic amenity in any hotel but to pay this price for this property and have continued problems - was really disappointing.

Great location, modern, large bathroom and clean condo. Would stay here again.