靠近德黑蘭پاساژ گلستان的飯店

I am guest at espinas hotels for a year at two their hotels in tehran The staffs are vey nice, professionals and kind Every request from our side will approve at a short time very kindly. I recomend these hotels to every one who comes to Iran. Specially The personals at receptions desk, the bell boys and coffee shops are vey warm, kind and with a friendly mood. Thanks to all of them.

Отель бронировала, потому что его можно было купить за рубли по российской карте. Отель в центре, от метро 10 минут пешком. Минусы: жуткий прокуренный номер, хотя я бронировала non-smoking. На ресепшен сказали, что все номера курящие. Для нас это ужас - мы не переносим запах курева. WiFi заработал не сразу, а после нескольких походов на ресепшен. На один номер паспорта 1 Логин, поэтому залогиниться с двумя девайсами невозможно. Плюсы: в ванной новая плитка и сантехника, видимо, недавно был ремонт. Хороший разнообразный завтрак, но нет соков (сиропы с водой были) и кофе из машины 3 в 1. В номере есть холодильник и чайник, много розеток. В номерах хорошая звукоизоляция. В целом, в отеле на 2-3 ночи можно остановиться.

在德黑蘭皇家酒店住宿期間，乾淨的環境、美味的食物和便利的位置給我留下了深刻的印象。工作人員的卓越服務和禮貌是其突出特點，提供的服務水準可與五星級飯店相媲美。強烈推薦。

I was very satisfied with the services of markaxi hotel in tehran . Iran is a bit complicated country . Most of the websire and aplication doesnit work in iran .and staff helped me for vpn and internet . Without their help i couldnot stay in iran . Thanks lovely staffs . I never forger ur help . I recommend this hotel to every tourists

Хороший отель. Номер был чистый, отопление работает. Ванные принадлежности все есть. Завтрак шведский стол. Персонал очень вежливый и отзывчивый. Быстрое заселение. Удобное расположение недалеко от метро.

在這旅館租住4晚，感覺很糟糕，房間老舊，窗簾是不能完全遮蓋光線，浴室企缸門不能合上，馬桶不能放廁紙，否則會淤塞，要換房間，幸好浴室毛巾是每天更換的。 我一早把衣服送往洗衣房清潔，但沒有即日送回，我需要致電前台詢問，他們告訴我已完成洗熨，表示可立刻送回我房間，但服務生只給我送了部分衣服，第二次送多一件上衣來，我要再告知還欠2件，才再送齊，總共要三次才完成。 早餐的食物種類很少，甚至粟米片也沒有。前台的服務生態度不友善，check out 時，她無故給我送了一叠伊朗幣，我告訴她我沒有給抵押金，她不知是否理解不到我說話，二話不說編印了收據給我，並送上信封讓我把錢收好，因為我在伊朗2星期內住了4間酒店，加上旅程疲累，實在搞不清自己是否給了押金又忘記，令我十分迷惘，臨行在即，也不知應在哪裡兌換金錢，那服務生還像嘲諷似的告訴我街外找換店已關門，我亦不是從伊瑪目霍梅尼機場到埗的，所以不知機場有無找換店，一直在往機場的車程中十分徬徨，突然司機收到電話，是酒店致電，表示他們出錯了，那叠錢不應交給我，要我交還，並給付洗衣費，這件事完全出錯了，服務生的工作態度嚴重差劣，令人憂心。假若我不是乘搭酒店安排的出租車，他們會做成酒店虧損，亦令客人不放心。

我們所有人都可以接受,即使在旅行期間,缺陷也是生活不可或缺的一部分。因此,我們需要耐心並努力改進。在我入住這家酒店期間,我遇到了偉大的人文體驗。例如,看到工作人員幫助大人,關注孩子,尊重家庭,爲了商務目的住了2晚,商務會議前有點問題我非常擔心,並向相關工作人員展示了我的感覺。7分鐘後,問題已經解決了。當我去退房時,工作人員說我們對您面臨的問題感到非常抱歉,我們將在下一次輪流爲您提供優質的服務參觀您的酒店。這種行爲是如此寶貴,我把它放在我的腦海裏。當然,我會回到這家酒店,因爲它的友好的工作人員和負責任的管理。

First impressions very good. Modern open space, friendly people. The floor corridor wide, clean, modern. The room nice and modern...so what is wrong? Well, the WiFi simply does not work...you can forget it. Then the air condition does not work...you need to open the window...but then you get the street noise. Breakfast is good but then they give you plastic cutlery...and coffee is a nescafe substitute, even tea is ”instant”... and the second day they did not replace the wet towels, we had run out of toilet paper and did not give us another one. So...a hotel that could have been really good...was frankly crap...go somewhere else!

Simorgh is generally a good hotel with great history behind it. Sadly I’ve been staying here for the past 4 days and was able to take only ONE single mediocre shower during my stay. The hotel has a clear plumbing problem. I booked their best suite, the royal suite. Disregarding the fact that the images I was sent do not reflect the reality of the suite, the suite was actually spacious and nice. Problems started as soon as I tried to take a shower. Water pressure was very low that it took me 40 minutes to take a shower that left me so unsure of my own personal hygiene that I googled nearby public baths. After several complaints, I was moved to another suite (I had to pack and carry my own things from one suite to another at 1:a.m). Similar in size but with more problems. Low water pressure and no hot water and a very noisy AC UNIT that kept me up all night. I complained about it to the front desk and they seemed so helpless and annoyed and told me that all rooms were like that. Long story short, I’m packing now and moving to Espinas Palace hotel for the remainder of my stay in Tehran. Such a shame.

發生了突發事情，國外確實沒有國內安全，在外麪不管怎麼樣還是要多小心，多注意個人財務。幸好酒店還是比較好溝通的，後續處理比較好。