Great hotel, nice and clean. Good location, near freedom square and easy to navigate to places, very central
翻譯
Arzu K
入住於 2024 年 8 月
獨自出遊
5.0/5
超棒
發布於 2024 年 9 月 20 日
The location of this hotel is good. Located in the city center. Closer to Liberty square and metro. Over all hotel is nice clean calm . With family or couple or solo i can recommend it. From lounge bar i didn see a big city view so i am not sure if there is nice city view but over all it is good hotel
翻譯
6/8
住宿方回覆: Dear Arzu K, Thank you for choosing Wyndham Grand Tbilisi Hotel and sharing your feedback with us. It is our great pleasure to see that overall you enjoyed your stay at our hotel. Thank you for note that the hotel is located in the very heart of the city, on the main avenue. We value the opinions of our guests and look forward to welcoming you to our beautiful property again. Best Regards, Wyndham Grand Tbilisi Hotel Management
訪客用戶
入住於 2025 年 2 月
與好友旅遊
5.0/5
超棒
發布於 2025 年 3 月 14 日
It was a wonderful experience at Wyndham Tbilisi . This is a very good hotel with nice rooms and excellent location. The best part was the breakfast. They have very good spread specially for vegetarians . All thanks to head chef Isabella who took great care of us and made excellent vegetarian dishes which we never experienced any where else .
翻譯
Ran S
入住於 2025 年 1 月
其他
5.0/5
超棒
發布於 2025 年 2 月 9 日
Great location, very near to Liberty Square but far enough from the noisy traffic. Spacious, very clean and fully equipped room. Very comfortable bed. We stayed in 5th floor and had nice view. Good breakfast, high quality and good variety of food. Pool and sauna were a fun bonus. I highly recommend.
翻譯
住宿方回覆: Dear Ran S, Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay at Wyndham Grand Tbilisi. It’s great to know that you appreciated our location, spacious and clean room, as well as the comfortable bed and stunning view from the 5th floor. We’re also glad that you enjoyed our breakfast and had the chance to relax at the pool and sauna during your stay. Your recommendation means a lot to us! We look forward to welcoming you back for another wonderful stay in the future. Warm regards, Salome Genebashvili Front Office Manager
McSchulyS
入住於 2024 年 9 月
與好友旅遊
5.0/5
超棒
發布於 2024 年 10 月 7 日
Ein tolles Hotel mit einem tollem Service. Nur das Servce kann nichts dafür, wenn beim Frühstück nur eine Kaffeemaschine steht, und diese auch noch 2 min. für einen Kaffee braucht. und dann stehen mehrer Leute an, und man muss ich musste dann einen Kaffee to go bestellen. Es kann nicht sein, in einem 5 Sterne Hotel nur eine langsame Kaffeemaschine zu haben ....sonst wäre die Bewertung bei 5
翻譯
住宿方回覆: Dear McSchuly, Thank you for your valuable feedback. We are pleased to hear that you enjoyed the service during your stay. We sincerely apologize for the inconvenience caused by the coffee machine situation. We understand that having only one machine available, especially during busy breakfast hours, did not meet the expectations. Please be assured that we are taking your comments into consideration, as we continually strive to enhance our offerings and improve guest satisfaction. Thank you once again for bringing this to our attention. We hope to have the pleasure of welcoming you back in the future and providing you with an even more refined experience. Kind Regards, Elene Archvadze Front Office Manager
訪客用戶
入住於 2024 年 6 月
其他
5.0/5
超棒
發布於 2024 年 7 月 21 日
My husband and I had the most wonderful stay at Wyndham Grand Tbilisi. From the moment we arrived, the staff made us feel special with their warm and friendly service. Check-in was smooth and quick. Our room was spacious, beautifully decorated, and spotlessly clean. The bed was incredibly comfortable, and we loved the romantic view from our balcony. It was the perfect setting for a couple’s retreat. The hotel’s restaurant was fantastic, offering delicious meals that we thoroughly enjoyed. The breakfast buffet had a wide variety of fresh and tasty options. The location was ideal, close to many attractions, making it easy for us to explore the city together. The concierge was very helpful, giving us great recommendations for romantic spots to visit. The spa was a highlight of our stay. We enjoyed a couples massage that was incredibly relaxing and rejuvenating. The wellness center was a lovely place to unwind after a day of sightseeing. Overall, our stay at Wyndham Grand Tbilisi was perfect. The luxurious accommodations, excellent service, and romantic atmosphere made it an unforgettable experience. We can’t wait to come back!
翻譯
Mishiko S
入住於 2024 年 6 月
家庭出遊
5.0/5
超棒
發布於 2024 年 7 月 19 日
Staying at the Wyndham Grand Tbilisi was an unforgettable experience from start to finish. The staff were exceptionally attentive and friendly, ensuring every aspect of my stay was seamless and enjoyable. Whether for business or leisure, the Wyndham Grand Tbilisi stands out as a top choice for its impeccable service, remarkable facilities, and breathtaking views. I can't wait to return and experience it all over again.
翻譯
住宿方回覆: Dear Mishiko, First of all, we would like to thank you for the time taken to share your review regarding your recent stay at Wyndham Grand Tbilisi Hotel. Reading comments such as yours is most appreciated. When our guests provide us with feedback, its contents are crucial to our constant drive for perfection. It would be a great pleasure to have another opportunity to provide you with the warm and genuine hospitality for which we are known and for which you have come to expect from us. Kind Regards, Elene Archvadze Front Office Manager
Saku S
入住於 2024 年 4 月
夫妻/情侶出遊
3.0/5
發布於 2024 年 5 月 26 日
Stayed there for three nights with my wife. I would summarize it as follows: the hotel interior (the rooms, hallways, lobby etc.) are fancy, equivalent of a 4 star western hotel. However, I would rate everything else 2 stars. The level of service and the staff are clueless, there are clearly no standards or training established for them. Some reasons for my poor rating: Breakfast - The breakfast is very basic, nothing spectacular or special included - Juice is from a cheap concentrate - The coffee is being made by two small coffee machines, you won’t get anything fancy here. This also means that you might need to wait for 15 mins for your coffee if you come when it’s crowded. - The level of service is all over the place, one staff member might bring your omelet to your table, another will leave it on the counter for you to pick up (and without letting you know its ready). If you leave your coffee order to the wrong staff member, it won’t get fulfilled. - Some staff members might occasionally ask you if you need something, but mostly they just do their best to ignore you. Spa - There is a smell of mold in the saunas. - The locks for the locker room lockers do not work. - My wife was at the women’s locker room when suddenly a male employee burst in. He apologized, but it shows how clueless the staff are. Room service - This was mostly ok, but they did not fill our shower gel/shampoo bottles (the bathroom has fixed bottles for those) during cleaning. As we were out of shower gel, I called the room service and they told me they would do it immediately, but nothing happened. I then also mentioned this to the front desk when going out for a walk and when we came back, they had brought an extra bottle of moisturizing cream and the shower gel bottle was still empty. Almost all of the above wouldn’t be a huge deal in a 2/3 star hotel, but when you’re paying extra for a good hotel, it’s annoying.
翻譯
住宿方回覆: Dear Saku, Thank you for taking the time to write a review of your experience at Wyndham Grand Tbilisi Hotel. We are extremely disappointed to hear about your less-than-ideal stay with us and learnt, that our customer service has fallen short of the level you deserve. Let u kindly inform you that, we have investigated your issue after receiving such an undelightful comment regarding your experience, unknowledgeable stuff and etc. We assure you that your feedback is more than well-received, and will serve to aid us in our continued efforts to serve our guests better. We hope despite your last experience, that we may one day have the chance to welcome you back and change your impression of us. Looking forward to seeing you soon to deliver fully operating, high-quality service and facilities. Best Regards, Wyndham Grand Tbilisi Hotel Management
Bombalero
入住於 2024 年 6 月
商務出差
3.0/5
發布於 2024 年 7 月 4 日
Standard room nice but small. Sauna very small, pool also but okay. Breakfast okay, atmosphere not comfortable. Wake up call 9 minutes late and despite confirming no early breakfast prepared. Location in the city centre is good. Walking distance to freedom square.
翻譯
住宿方回覆: Dear Bombalero, Thank you for taking the time to share your detailed feedback with us. We value all guest opinions as they help us continually improve our services. We're delighted to hear you found our standard room nice, although we regret any inconvenience caused by its size. We understand that space preferences can vary, and we appreciate your understanding in this matter. Regarding the sauna and pool, we apologize if these facilities did not meet your expectations. We will review the possibility of enhancing these amenities to better accommodate our guests' needs. Your comments about breakfast and the atmosphere are noted, and we will certainly consider them as we strive to create a more comfortable environment for all our guests. We sincerely apologize for the wake-up call delay and the miscommunication regarding early breakfast preparation. Rest assured, we are reviewing our procedures to ensure such issues do not recur. On a positive note, we're glad you found our city center location convenient and enjoyed the proximity to Freedom Square. It's wonderful to know you appreciated this aspect of your stay. Once again, thank you for your feedback. We hope to have the opportunity to welcome you back and provide a more enjoyable experience. Warm regards, Front Desk Supervisor, Luka
sally m
入住於 2024 年 4 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2024 年 5 月 23 日
Great hotel near freedom square close to everything. The hotel is quite new with swimming pool ang gym and spa. We stayed 4 nights with breakfast which was ok but the staff of the hotel is wonderful professional friendly helpful really exceptional front desk is amazing especially Luka Mariam David & all the rest. We recommend this hotel very highly
翻譯
住宿方回覆: Dear Sally, Thank you for staying at Wyndham Grand Tbilisi Hotel and leaving such a positive review. It is a true pleasure to receive such feedback as yours since they encourage us to bring our service standards to even higher levels. Positive comments like yours are huge motivation and determination for our staff to remain the best and keep delighting our precious guests. We look forward to seeing you back at our beautiful hotel. Best regards, Wyndham Grand Tbilisi Hotel Management