提比里斯溫德姆至尊飯店

Great hotel, nice and clean. Good location, near freedom square and easy to navigate to places, very central

Ein tolles Hotel mit einem tollem Service. Nur das Servce kann nichts dafür, wenn beim Frühstück nur eine Kaffeemaschine steht, und diese auch noch 2 min. für einen Kaffee braucht. und dann stehen mehrer Leute an, und man muss ich musste dann einen Kaffee to go bestellen. Es kann nicht sein, in einem 5 Sterne Hotel nur eine langsame Kaffeemaschine zu haben ....sonst wäre die Bewertung bei 5

Staying at the Wyndham Grand Tbilisi was an unforgettable experience from start to finish. The staff were exceptionally attentive and friendly, ensuring every aspect of my stay was seamless and enjoyable. Whether for business or leisure, the Wyndham Grand Tbilisi stands out as a top choice for its impeccable service, remarkable facilities, and breathtaking views. I can't wait to return and experience it all over again.

Stayed there for three nights with my wife. I would summarize it as follows: the hotel interior (the rooms, hallways, lobby etc.) are fancy, equivalent of a 4 star western hotel. However, I would rate everything else 2 stars. The level of service and the staff are clueless, there are clearly no standards or training established for them. Some reasons for my poor rating: Breakfast - The breakfast is very basic, nothing spectacular or special included - Juice is from a cheap concentrate - The coffee is being made by two small coffee machines, you won’t get anything fancy here. This also means that you might need to wait for 15 mins for your coffee if you come when it’s crowded. - The level of service is all over the place, one staff member might bring your omelet to your table, another will leave it on the counter for you to pick up (and without letting you know its ready). If you leave your coffee order to the wrong staff member, it won’t get fulfilled. - Some staff members might occasionally ask you if you need something, but mostly they just do their best to ignore you. Spa - There is a smell of mold in the saunas. - The locks for the locker room lockers do not work. - My wife was at the women’s locker room when suddenly a male employee burst in. He apologized, but it shows how clueless the staff are. Room service - This was mostly ok, but they did not fill our shower gel/shampoo bottles (the bathroom has fixed bottles for those) during cleaning. As we were out of shower gel, I called the room service and they told me they would do it immediately, but nothing happened. I then also mentioned this to the front desk when going out for a walk and when we came back, they had brought an extra bottle of moisturizing cream and the shower gel bottle was still empty. Almost all of the above wouldn’t be a huge deal in a 2/3 star hotel, but when you’re paying extra for a good hotel, it’s annoying.