The only negative I have is that some aspects of this hotel are dated/in need of repair, but nothing too bad. OK, maybe a second negative was the nightly live music in the lobby that my co-workers could hear from their rooms on lower floors. The inside of the hotel is open all the way to the top (21 floors). The music was not an issue for me, but I was on the 20th floor. Now for the positive…. The proximity to town is great - you can walk to shopping and dining. The beach was excellent and right on the calm bay. There’s a water sports equipment rental place on the beach right by the hotel pool. You can get pretty much anything you’d need, other than motorized equipment. I rented a paddle board and enjoyed paddling around the bay for a couple of hours and would highly recommend it. There are chairs and umbrellas in the beach. There is also a large, resort style pool with bar. The drinks were good and affordable. While there could stand to be some updating of the pool area (maybe cement patch work and painting), they seemed to be working on it because the second, smaller pool and hot tub were under renovation. It seemed to me that a lot of places in Guam are just now starting to come back from the impact of COVID (low tourist numbers so limited staffing and repairs/updates to properties and restaurants). The Westin Club Lounge was great - good food, wine and beer, plus it’s on the top floor with excellent views to the south and west. The breakfast buffet had a lot of quality options. The gym was a little small for the size of the resort, but it worked. Bonus - plenty of garage parking. The staff was friendly and helpful across the entire resort. I’d absolutely stay here again!!
My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.
I was wondering why I missed writing a review for our visit here. I think mainly because it was pretty uneventful (for me). When we visited last year, the place was pretty empty yet our room was far from the lobby. Long walk esp. for guests like us who rented a car for the weekend. Parking was also a hassle - such a long walk to and fro, esp. it was raining that weekend we visited Guam. For such a big resort, there's definitely not much choices for eateries in the area. Be prepared to drive in and out. Another hassle. Staff was hit and miss. Now you see them, now you don't. The room, bathroom and hotel amenities are all up to par - as expected. Clean and comfortable. No frills. It served its purpose. My teen son did enjoy some of their water activities but he informed me that he specially liked the PIC in Saipan better. I think this PIC is best for younger children than teens, who prefers bigger or more thrilling slides. However, my wife enjoyed taking lots of pictures around the resorts. Lots of scenery and ”instagrammable” spots for her. Overall, definitely not bad experience for us. No regrets. A must visit at least once in your lifetime esp. if you have frequented PIC Saipan.
我很喜歡在這裏過的這段時間。 我來這進行公務旅行,所以訂賓館的人有優先權,能直接入住,儘管在政府的名錄上顯示沒有房間了。如果你從賓館走100米左右,能租到潛水設備。在 Tree Bar 的調酒師(這家休閑戶外酒吧/餐廳得名於周圍的樹)非常友好,兩天就能知道你愛喝什麼,就像是Cheers一樣。我不能說這裏的食物像服務一樣好,但如果你願意的話可以去附近更好的餐館,也可以走一段路程或開車去其他不錯的地方。
對於想要捕捉塔穆寧城市風采的旅客來說,阿魯彭海灘塔是一個理想的選擇。飯店距離安東尼奧汪帕特國際機場僅有3km。在該地區觀光很容易,巡航出海看海豚、ABC海濱俱樂部和Guam Jet Ski都在飯店附近。從飯店出發可方便前往市內的眾多著名景點,包括自由女神像、大酋長卡普哈公園和San Antonio Bridge。飯店提供的體育和休閒設施,旨在為旅客營造多姿多彩的住宿體驗。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.
訪訪客我很喜歡在這裏過的這段時間。 我來這進行公務旅行,所以訂賓館的人有優先權,能直接入住,儘管在政府的名錄上顯示沒有房間了。如果你從賓館走100米左右,能租到潛水設備。在 Tree Bar 的調酒師(這家休閑戶外酒吧/餐廳得名於周圍的樹)非常友好,兩天就能知道你愛喝什麼,就像是Cheers一樣。我不能說這裏的食物像服務一樣好,但如果你願意的話可以去附近更好的餐館,也可以走一段路程或開車去其他不錯的地方。
I booked a night at the Guam Airport Hotel on a layover. I was traveling home from Japan so had heavy luggage. I checked in without problem and the first indication that it wasn't a modern hotel was the metal room key. I soon discovered there was no elevator and had to lug all my luggage up to the third floor. Then we got in the room. The air conditioning blew cool air but not enough to adequately cool the room. The TV didn't work, and there was no WiFi at all. No toiletries in the room. My son came out of the bathroom with ants on his neck. I looked and saw ants in the bathroom. I will be sure to avoid this hotel on future visits to Guam.