坦帕Old Navy附近住宿

Our stay at the Marriott Tampa Westshore was made so much better because of the shuttle drivers Tyler, Brian and Raul! They drove us all over the place for free and were so pleasant! Hotel itself was clean and quiet. Staff very helpful! Beware though, they actually charge for their wifi and while our friends received complimentary water, we had to pay.

管理層沒有向機場解釋運輸時間,管理層說,在當地商店購買咖啡時,沒有咖啡,然後進入房間,發現咖啡和咖啡製造商。冰機不起作用。不會再呆在那裏。我不推薦這家酒店給任何人。

酒店有點出乎意料了，通常福朋都不是特別好，但是這個酒店是新裝修的，房間很不錯，很大，酒店服務業挺好。

I had read that the Renaissance puts on an opulent Mother's Day Buffet. I was traveling solo, so it was a must for me to experience this. I mean c'mon, just going to the Renaissance Hotel Tampa, is an experience in itself. This Mother's Day Buffet did not disappoint. I was seated at a 2 top window seat that looked out onto the garden and patio. My server was Faby. I absolutely adored her. Her Professionalism and Passion for her job are one of the main components to enjoying your meal out. There was an amazing choice of foods available to choose from. Everything I tried was delicious! An enjoyable afternoon had!

我想特別感謝Danela Jsel。我和朋友早早開會,上午10:35左右到早餐。Senora Jsel非常親切,還爲我們煮雞蛋。她甚至拿出鬆餅,並確保我們有橙汁。她不必這樣做。她可以說不,或者早餐關閉。她沒有,我們真的很感謝她巨大的心和親切的服務。謝謝古巴人

我這次經歷必須要分享給大家，提高警惕！⚠️ Brand在凱悅裏算是頂尖檔次了，但是我們接受的服務從來沒有的差！ 1) 首先到達機場，訂酒店的時候特意選的離機場近，打電話給酒店，很傲嬌的說：我們沒有shuttle bus你們自己打的/Uber過來吧。因為還沒有下載Uber於是去打了一個的，黑司機10刀的路程收了我們25； 2) 到前台，貌似很熱情，說要信用卡擔保，以為衹是做個記錄，沒有通知我們，直接刷走200刀/也沒有收據，到了房間打開手機才看到。投訴給攜程，說可能是擔保，等最後一天結賬再看； 3) 半夜2-3點走廊還有人興奮地呼朋喚友，國內/歐洲都沒碰到過，美國人就是這麼肆無忌憚，也沒有人管（樓廊裏貼的21點后保持安靜，就是一張廢紙）； 4) 第二天早上吃早餐，明明含餐的，要讓我們簽單（以後每天如此）解釋了，服務員衹說要留個記錄，簽單還一式兩份/還要小費，我們衹簽一張，第二張拿走（備查）也不給小費；（服務員給我們的感覺也是，太高調了，太強調自己的存在，給客人一種壓迫感（我們喜歡的是沒人打擾）他們總喜歡錶現熱情，其實沒有必要； 5) （因為每天都收到手機扣款的提示）到前台確認含早餐的問題，小姑娘一問三不知； 6) 給攜程客服投訴，攜程找當地代理，攜程天天催，代理一直不回復，態度特別怠慢； 7). 退房當天，特意前台再次確認含早餐的問題，說含早餐的，有一個當地費用扣掉/有一個收據，等到機場再看手機，又另外扣掉幾百刀（沒有任何說明/收據； 🤔️ 當時，就惱了。凱悅欺人太甚！！！ 代理不回復，沒關係，直接找銀行，凍結所有的扣款。 銀行凍結的當天，攜程通知說，代理回復了，是有幾筆扣錯了。🤑 所以，店大欺客，不要怕！找更權威的（跟美國人打交道，衹能這麼樣，誰硬誰說話！） 後續，和朋友聊起來，說凱悅是這個樣子的！ 所以，前車之鑒！ 建議，大家能不選凱悅，就不要選凱悅了！！！👎

我早上6點從TPA出發，在這裡住了一晚。從將我的租車返回到非常方便的異地租賃設施開始，然後乘坐有軌電車到主航站樓，車程不到10分鐘。酒店和餐廳就位於航站樓內，距離電車僅幾步之遙。一路上有許多商店，飯店，甚至還有銀行。登記入住方便快捷，我位於6樓的房間完美無瑕，並配有辦公桌，大屏幕電視，帶步入式淋浴間的寬敞浴室和小冰箱。雙層玻璃窗可以很好地降低噪音，而且我可以看到貨運坡道區域（有興趣觀看大型飛機的裝卸）和游泳池。我在餐廳吃晚餐，這家菜單很好，有多種葡萄酒供您選擇，傑西卡（Jessica）提供了出色的客戶服務。我的住宿總而言之高於平均水平，在坦帕時我會再次住在這裡。

離機場很近，值得推薦

The front desk manager Patrick Fletcher was very rude when we checked in -when I got my keys and about to leave I happened to turn around he and his employees was laughing at me behind my back -I then asked for his manager contact information-he gave me the wrong email address-i went and looked for another manager-Mr. Austin Schmitzer gave me the operations manager Ami Patel email address-Mr Schmitzer was very nice-I emailed Ms Patel and gave her my phone numbers on August 23rd-she never contacted me backThen on September 5th she emailed me to set for a phone conversation. We agreed on a time and a date-she never called me that day-the next day she emailed to set up for another day -we agreed-then she didn’t call me again-until this day I never get a call or an email from her. I emailed Mr Carlos Sarmiento the GM -he never responded back -I came to conclusion this hotel has bad customer services from the leaderships and the front desk-they are rude and do not care . That is not what I expected from a Marriott property-I will report this to Marriott -hopefully in the future the guests will get a better service from this hotel