萊那假日公寓(Raina Holiday Accommodation)

We stayed at the 3 bedroom beach house for 9 nights. It was set in front of the best snorkelling area and had a lovely little beach right at the bottom of the steps to the beach. There were 3 kayaks provided, 2 outdoor taps and showers and lots of outdoor seating. The view from the deck is amazing! Great parking and easy to find. The house is a typical beach bach, nothing flash but everything you need. All rooms have ceiling fans which are very welcomed, especially at night. One bedroom has ensuite while other 2 share a bathroom inbetween them. Showers were pretty low pressure but didn’t detract from our holiday. The curtains in all the rooms were very light so if you're after dark rooms in the morning, look elsewhere. Again, this didn’t bother us as we were there to enjoy the sunshine! Bedding was clean and pillows and matresses were ok. The kitchen was well equipped with everything we needed. Was great to have a full fridge/freezer and washing machine. There was a shop next door for emergency supplies, open until 10pm which was great. Charlies Bar a 5 minute stroll down the beach was great for cocktails and relaxed dinner. Quick drive to Muri for night markets and resorts so the house is in a great spot. Lots of friendly dogs come visiting and their are chickens with their chicks and roosters about too. Communication with Tanya the owner/manager) was quick and helpful. Our family thoroughly enjoyed the Beach House and would definately book again for a cost effective break.

Location is 9/10 , building needs renovation and repairs , doors dont open and close correctly. The main beedroom locks you in if you close the door. Bathroom doors dont close without spending a few minutes to make it slide. There is mold over all the walls and ceiling , bbq was left with old Moldy food all over it . 1of the bedrooms leak when it rains, they are aware of this as they mentioned it to us when we checked in ortho they didnt mention it was right about the bed. When we were arrived we were told to turn on the hot water cylinder a few hours befor use and to turn it off after each use to save power. Had some infestation with termites or some other bug that eats wood , there were 4 spots that keeped leaving a mess on the floor and would reappear after you clean them. The beedroom to the lounge area had a 20-30mm lip were the floors were not even so watch your step to prevent a stubed tow. Hole in Bathroom ceiling from water damage. 3 Kayaks were available but no paddles ortho there was 1/2 a paddle. We booked for 3 adults and children payment option pay on arrival. Payment was taken 2 months be for arrival and then the provider attempted to charge my car again 2 times befor we arrived. When we arrived we had 3 visits from hotel employee to pay more for having 3 adults ortho the booking wa for 3. We stayed for 8 days. For $2500 they should maintain and clean the property

This is the worst of the worst! The pictures online are nothing like the actual place, We got there and had to wait for someone to let us in, even though check in was 12pm The apar**ent wasn’t clean, mould everywhere. The apar**ent smells. Bed absolutely horrible, we had to sleep on the floor on the mattress, Legs on the mattress base where so old one fell off, lucky we were not sleeping on the base at the time. Whole apar**ent looks like a share accommodation. Curtains had mould,Shower had no hot water toaster was melted, floor filthy, Just an all round horrible experience. We paid for 7 nights stayed 3 slept none! So noisy and no one mentions the combat class across the road at 6am! If you value your sanity please do not stay here! And not even an offer of a refund. customer service a disgrace! Luckily we found alternative accommodation Very disappointing and almost ruined our holiday. Not worth the money we paid!

I translated the date several times due to canceled flights during the pandemic, and finally the host did not agree to another translation of the date of stay. It has not been possible to get to the region for more than a year and a half, and it will not be possible so soon. The accommodation refused to return my money. Unthinkable at this time to offer something without the possibility of cancellation. Watch out for it !!!