曼斯菲爾德城堡飯店(Mansfield Castle Hotel)

Красивое старое здание, своя зеленая территория. Парковка. Жили с собаками в пристройке с отдельным выходом в садик. Тихо, чисто. Хороший завтраки. На ужин направили в другой отель (общая сеть), 5 минут на машине.

Pros: - Location; easy walking distance to the town of Tain - Ample parking in the gravel/grass area out front of the hotel - Pleasant staff; everyone smiled and tried to be helpful - Good internet (in our room it was very strong, not so good in other rooms per our traveling companions) - Breakfast; buffet and made-to-order eggs, etc. ample and well prepared - Dining room/dinner; well-prepared entrees with a nice menu - Hotel bar; small, quaint, cozy, and friendly Cons: - Very old hotel, much in need of a facelift/refresh throughout although it had lots of "character" and very beautiful woodwork throughout - Room: - Bathroom dirty (extensive mold/mildew on shower walls in tile grout (dark black lines visible as soon as you enter the bathroom)), open joints and cracks in the wall at floor baseboard and bottom of the tub; sink had several hairline cracks - beware of hot water at scalding temps from all taps - Room only set up for single occupancy when reserved for a couple (towels, service items, etc. missing for second person) - Bed had a very hard mattress, very hard and unpadded - Problem at check-in: - We made our reservation through *********** on April 12th for our September stay, and paid fully in advance on Aug 20th, upon arrival we were advised our reservation had been canceled on June 20th (but our full payment was processed by *********** on 8/20!!???), finally they "found" us a room for our 3-day stay, later advised "they had found the problem that caused this misunderstanding" (we experienced a very tense time when we were waiting to see if we would even have a room after we arrived at the end of a full day of air and car travel from the US!) - Housekeeping was fairly non-existent, the room was not cleaned at all during our stay, had to hunt down staff to get towels, etc. when needed (to be fair, we were advised at check-in that housekeeping would be only on request???). - Hallway smoke doors were kept closed constantly (probably a good practice given the age of the building) and hall lights were often turned off in the early evening making the hall to our room very dark to traverse by the light from hall windows only; yes energy conservation is important, but not by turning out lights when guests are still using hallways, etc. Overall we were disappointed in the poor cleanliness of our room and the poor preparation for our use of the room (towels, etc. missing); although some of these are little things that were corrected on request, it was the sum of the issues that made it particularly unsatisfactory especially considering that the rooms were not inexpensive. The staff there were universally friendly and pleasant, really nice people ! We very much wanted to love the place, but we have to be honest in our review for those like us who may be considering a stay in the future.

We booked to stay 2 nights but were so appalled at the state of the place, we accepted our pre payment as lost and the extra cost to stay elsewhere. First impressions, a broken down vehicle in the car park that had been there so long, grass had grown up under it and it was covered in green algae. This wasn't in a discreet location but right in front of the hotel. There was also a filled waste bin and a tired, shredded flag remnant on the flag pole above the tower to add to the vista. Inside, the furniture in the reception areas was dirty and greasy, the newspapers were months old. Staff were very busy so no chance of an early check in. We preferred to sit in the car rather than in the reception areas while we waited. When we were allowed to check in, our room was very basic but ok. Unfortunately the smell (of a cheap car deodoriser) was so overwhelming I found it nauseating. We immediately found other accommodation so cannot comment on breakfast. A very expensive mistake, AVOID!

Having been regular loyal customer, my partner, friends, family for drinks &/ meals none of us will spend another penny. Popped in for coffees to be told that Coffee was NOT served until 3pm, my friend pointed out the sign @ entrance stated open 1-3pm to be very rudely told it didn't end said 3pm. Rude..

Not overly impressed with this establishment. OK for a one night stay but lacking in lots of ways. Firstly the good. Gordon who runs the bar did an excellent job and is so knowledgeable and helpful as we're all the other staff. Service was good. Room was massive, very clean. But strange net curtains on beautiful old windows. Hung on a wire and sides were not cut in a straight line oŕ sewn. Looked awful would not expect to find in any hotel but certainly not this one based on how they describe themselves. Food really was excellent but limited menu which would get a bit boring if staying for a while. No lift that's ok but they offer to carry bags at £5 as shown on their outdated information sheet in room. Really? charge for part of a hotels service on top of room rate. We thought we were getting an executive room with 3 beds a double and a single bed. But it was a double with a sofa bed not made up. Fair enough error along the line somewhere but we were told could not make up sofa bed til next day as housekeeper gone!! Found linen cupboard and made it up ourselves. Huge bathroom with corner jacuzzi bath and a separate corner shower. No doors in middle of shower .... a curtain instead that stuck to you! Hard to get hot water and shower head was damaged and head missing so water was erratic spray. Room cleaned everyday and towels changed. Surprising as we hung our towels up not wanting them changed. Paper cups on tea tray which we refused yo use and asked fir cups ehichvwe got but they jeot disappearing everyday when room cleaned. No glasses in room or bathroom. So we kept having to ask for these and got them no problem but why not give them in the beginning? These are not the standards I would expect of this hotel and given how they advertise themselves. Would I stay again? No. Too expensive for the standard I saw. The devil is in the detail and they don't give it. Terrible standards and totally misguided on what guests should get and what they should be providing. The management are ripping people off. I have run 2 bnbs and offer a better standard than this place.

Unsere Zimmer hatten nichts mit dem zu tun was auf den Bildern hier zu sehen ist. Alles was wir von dem Haus zu sehen bekamen war extrem heruntergewirtschaftet. Die Zimmer ungepfegt und mit deutlichen Mängeln. Eins unserer Zimmer war z.B. nicht abschliessbar. Das Frühstück war für die Preisklasse unterirdisch schlecht. Das Geschirr teilweise nicht sauber. Nur abgepacktes, nichts frisches, auch die Croissants aus der Tüte. Das Rührei total trocken, der beigelegte Frühstücksspeck hat ausgesehen wie nach drei Tagen in der Sonne und war nicht geniessbar. Auf der Wiese direkt im Blickfeld sind zwei Schrottautos geparkt. Nicht irgendwie in der Ecke, nein schön mittendrin und schichtbar für jeden. Der eigentliche Parkplatz war mit einem großen Zelt zugebaut. Das Auto musste auf der Wiese abgestellt werden. Die Einfahrt ist geteert, allerdings mit groben Löchern drin. Wir waren zum Glück im SUV unterwegs. Nehmt Eurer Geld und tragt es überall hin, aber nicht ins Mansfield Castle Hotel.

This would actually be a review of the Morangie Hotel in Tain. We were informed just a few weeks before our trip that they have repairs that needed to be done in the Mansfield hotel and that they transferred us to another hotel without an offer of a refund. The Morangie Hotel was a nice looking manor and had lovely stag head and Jacobite sword memerobilia. However shrouded in tacky halloween decorations and buckets laid about to catch leaks around the hotel. It wasn’t the stay we were expecting.

Despite being asked for a refund, they still transferred us to the "Morangie Hotel Tain" which is nothing more than an old house. That "hotel" had such a strong smell of carpet clue or some other cleaning chemicals that it triggered an asthma attack and we needed to leave urgently. We were unable to stay at that hotel and had to travel all the way to Dornoch at 11:00pm in order to stay at another hotel so we had to pay for another hotel. We need a refund for our stay and until we receive one, this review will remain here and other sites. I wish the castle had handled the situation better, but they did not.

Please people please do not go near this excuse off a hotel r his other 1 called morangie house tain both r vile they disgusting no running water hot r cold toilets dont flush and rooms r rotten.com honestly this mans both hotels r skips ud b better sleeping at the closest bus shelter take my advice 👍👍