We have stayed at The Gateway Hotel, for many years, We arranged our booking with Colette, who was warm, friendly, exceptional, very accommodating all round. I could see that she works very hard in her role. The rooms were clean and spacious. The breakfast and the dinner staff, everyone was working really hard, and not forgetting the Kitchen, the tasty foods.. ( Sorry I don't know all of their there names, who I'm sure had wings, the flying about they did looking after everyone), some staff were working on their own. Would like to mention Stephen, Michael, the late bar staff, who looked after us too. At dinner, there was a staff member Shane, he really delivered exceptional Customer Service, he reminded me of the previous owner, who was very respected when he owned the premises.
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