斯托克布里奇設有游泳池的飯店

Upon arriving at this hotel I was impressed with the customer service by the front desk agent I believe her name was Paige( awesome service). However later is where the service went extremely badddd. My 15 year old son went to the front desk to ask for a”set of sheets”....I didn't know this was a problem. They sent my son back upstairs and told him someone will bring it to room..fine no problem. Problem started after my son entered the room I received a phone call from a manager with the most condescending , disrespectful and unprofessional tone as if she is speaking to a child and not a guest. She had the nerve to ask me the parent ” what is going on up there. If the kids is sleeping on the floor this is unlawful. There are two beds so why we need a extra sheet. I had to explained we are a family of 4 and there are 2 kids one of kid need a sheet for themselves Should I have divulge of my kids disabilty and reason just for an extra sheet. Why do I owe her an explanation of my family sleeping arrangement in our room. She contined to ask why we need the sheets if set of sheets is what we want or just single sheet as if how dare we ask or an extra sheet. I was offended by the approach of this manager and held my composer after dealing with her in a respectful manner which was what she should given to me. My husband overheard the conversation and was very upset 😡 that he called the front desk the let them know how rude the manager was. Couple seconds after that the same manager brought ”a sheet”up to our room. I took personally to confront her and let her know I was offended by her approach. It only got worse. She denied ever speaking to me like how she did. Plus have the nerve to say I may be sneaking people in my room and passing the maximum limit for the room. I asked her if she had checked my reservation on the system and as clear as she can see in my room I have correct limit or amount that should be in this room (506). The interrogation is beyond me.Still inappropriate why address someone apparently she does not know this SMH. Embarrassing. She went further to say I was upset ”of course I am duhhhh” and I don't know what she had said. The nerve of this lady. I had tell her I have over 15 years of hotel management so for a fact your approach is wrong. I had to tell her that denial of your action shows how unprofessional she is. My husband was appalled by her behavior he told her to have a good night and closed the door. She did not know to eliminate or minimize and most of all correct an issue. This manager needs a whole lot training. I realize a lot of reviews are about this manager. This is my first night here but certainly it is my last. Beautiful hotel and wonderful front desk agents but that manager is a disappointment and is VERY rude.

在我們退房之前,我帶家人下來吃早餐,由Terry女士見面。讓我告訴你,你的團隊成員超越了一切。她和我的孩子訂婚,詢問我們的假期以及他們有多少樂趣。她在我們的早餐期間檢查我們,以確保我們不需要任何東西。她維護了早餐桌區,自助餐線,並保留了食物儲備。她做了所有這些,同時仍然問候和詢問人們他們的一天和住宿。我感謝她爲使我們的早晨變得更好所做的一切

很好,很乾淨。我喜歡在microtel Stockbridge ga的住宿。

住在這裏是因爲第二天一早我正在返回哈茨菲爾德機場的租車。不想早點從梅肯開車一路,未婚夫和我住在這裏。我有點擔心住在紅屋頂,此前我的經驗是在靠近機場的,但住在這個紅屋頂後,我的擔憂消失了。櫃檯後面的小姐姐,即使她第一天在長假後回來工作,對我和未婚夫都非常友好。我們有一個帶特大牀的房間,很舒服,房間裏的一切都是應該的。沒聽到任何噪音,特別是交通,因爲這家酒店確實離I-75不遠。退房很方便,工作人員還是像前一天晚上的小姐姐一樣友好。這將是我的新酒店,當我要麼有清晨的航班,要麼如果我返回租車哈茨菲爾德。

開車的話就非常方便，從機場開車過來半小時。走I-285，然後I-75。 房間中規中矩，還清爽。 早餐相對在美國也是簡單。很多人打包帶走，物資有點緊缺，估計再早點會好些。

I had lost my wallet never knew such devastation, and feeling helpless. Didn't realize I was walking distance from quality inn Nick was working that night told him the situation and he was all about helping me after wandering around all day everybody treating me like a homeless person I own Lake City Auto sales in Swanson town in recovery and Lake City Florida now I know how the other side feels since then I've been giving thank you Nick thank you quality inn for making me feel at home