Hotel, looks brand new. Bed and bathroom are first rate, quiet and comfortable . Our only issue was the bathroom door was frosted glass, so during the night turning on the bathroom light lit the entire room. The head of the bed was right by the door. Fine if you are alone or are both heavy sleepers . Vey helpful staff.
Hotel no merece 5 ni 4 *, ni por instalaciones ni servicio Habitaciones grandes pero con mantenimiento por debajo del requerido (suelos de parquet destrozado, persiana rasgada, etc), amenities de pensión de carretera, toallas de calidad y cantidad adecuadas pero la limpieza de las mismas no era la correcta (colores sospechosos oscuros en toallas blancas) Lo peor el desayuno, poca variedad, y lo que es peor, calidad no adecuada al nivel de las estrellas del hotel. El servicio malo. Solo se salva el zumo de naranja (natural) y el café de cápsulas de nespreso, aunque no pidas a la camarera que rellene el agua de la cafetera (la rellene yo mismo con agua mineral)… pero tampoco se te ocurra llegar con el tiempo próximo al cierre porque si no quedan productos es tu problema (en 20’ es la hora final del desayuno me dijo la camarera, adjunto fotos de como estaban las bandejas En resumen, el peor 5* en el que me he alojado y uno de los peores si incluyo los 4*
Very large impersonal hotel, plenty of parking, the room was nice large modern but only one part of the shower was working it wasn’t much of a problem as we only stayed one night. The poor bar guy was serving on his own afternoon and night. He worked really hard bringing out food and drinks, really should have had more staff serving. Nothing that we saw in the area of interest ? but it was so hot didn’t want to venture out. Breakfast not very good, coffee machine was difficult to work, asked a waiter for tea or standard coffee but nothing turned up no explanation of how to get hot food? In the end we just used the cold buffet, and had a glass of juice!
I arrived without reservation on Saturday at 1. Got a spot right away and the staff showed me a map of the city and where to go to. The spot where I was is unfortunately still in the full sun. I can see they have planted plants, because they are still small. This will definitely help in the future. Hopefully they will continue with this. On the other hand the pool is in the middle of the camping on a small hill with a lot of grass around it and a lot of trees for shade. Pool is very nice and clean. Also a lot of showers and toilets are available and clean. I was alone, but a lot of families were here. And I can understand why. Also a lot of things to do for them. They have a restaurant at the pool side, what is very convenient. In the evening I met Diego from the staff in the city centrum and he showed me a good time in the city with his friends. Had a lot of fun and he was very nice and professional. Thank you for a good stay.
49 則評論
3.2/5
每晚起價
NT$3,197
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4.5/5
滿意
The state of the entire place gives the unpleasant impression the hotel is about to close down for good. It all is very tired and little welcoming. Nothing has been thought or designed to make travellers comfortable and it looks like management have not spent any money in recent years in this property to improve or even maintain the property to 4 star standards. On the positive side, we booked a suite and it was well worth it. Huge floor to ceiling windows affording great 180° views and a sense of space that made us pleasantly surprised every moment we entrered our room. However, the furniture in the room was completely obsolete. Bed and mattress were from another age, the armchair by the table had no cushion material, bathroom had a 80s design and I can go on like this for every single piece of furniture. On top of this, the large windows had obviously not be washed from the outside for months and were outrageously dirty. Breakfast was a good experience though. The restaurant looked more like a cheap, ageing cafeteria but the food / choice / selection / quality were all above average (except coffee). Great eggs upon order etc. The team for breakfast was massively understaffed but they did a fantastic job / refilled in due time and always with a smile. As a conclusion, I can easily understand the poor ratings of this hotel on TA and other booking sites. I trust our suite made the major difference as it was amazing to have all this space and panoramic views after a busy day (even though I am still shocked by how muddy windows were). But for those looking for service, design and warmth, I'd suggest to book somewhere else ...
訪訪客Hôtel très bien situé proche de la plaza del pilar et de toutes les curiosités. Accueil très agréable, la jeune femme a fait l'effort de parler français, la chambre est spacieuse et bien insonorisée. Literie impeccable et la salle de bain agréable. Petit déjeuner sous forme de buffet est excellent. Un parking tout proche et avec une petite réduction grâce à l'hôtel!!!
匿匿名用戶El hotel está bien aunque algo alejado del centro. Si llegáis a Delicias a la estación del AVE y tenéis el cercanias incluido es la mejor opción para desplaz**** al hotel además del taxi. Me facilitaron una habitación superior a la que tenía reservada ya que la mía era muy pequeña y por ello les doy las gracias también por aquí. Si queréis una opción económica esta sin duda es una buena opción si no te importa moverte caminando o en transporte público.
We stayed at this hotel for one night on 22nd September. I am disabled and have considerable mobility problems. The hotel advertises a car park but it is virtually impossible to find. There are only limited direction signs and access to the car park is difficult. Having gone round the one way system a number of times we finally found the car park entrance. An unhelpful member of staff told us that the car park was full and we would have to park elsewhere. Street parking around the hotel is impossible and the nearest public car park is some distance away from the hotel. After yet more circuits of the one way system we found somewhere to park. I then had considerable difficulty getting back to the hotel. I had previously requested an accessible room but apparently the are situated a long walk from the lift, which is very odd.We had to settle for a standard room near to the lift. Having finally checked in after a lot of stress and pain we looked forward to a relaxing meal.No Chance! The hotel doesn't offer any meaningful evening food option. My wife ended up going to the local supermarket to get food to bring back to the room as I wasn't capable of trawling round the city to find a restaurant. Luckily, my wife was with me to help and support me.Had I been alone this would have been a complete nightmare. We have stayed at many Ibis hotels in he past and have never had this sort of experience. Needless to say,we won't be repeating this.
Realizamos una reserva por booking de 2 habitacions. Por error seleccione doble uso individual. Al llegar al hotel me dijeron que no habia problema y la cambiaban a dobles. La habitacion era minuscula, con cama de 1.40 para 2 adultos, solo una mesilla de noche a un lado, es decir, una habitacion individual. Al indicarlo en recepcion, me dijeron que era el tipo de habitacion que asignaban a booking y que lo sentian mucho... es decir, es lo que hay: cama de 1.40 para 2 personas de 70 años. Asi que, para booking... el hotel asigna habitaciones inferiores, de menor nivel, por lo que deberian ponerlo en las especificaciones al hacer la reserva y el usuario decidiria. Por mi, hotel totalmente desaconsejable
訪訪客用戶Hotel muy bien ubicado, junto al Mercado Central y a 5 minutos de la Basílica del Pilar. Habitación individual limpia y ordenada. Desayuno correcto. Personal de recepción amable. Es evidente que es un hotel antiguo, y que tuvo su momento de gloria, aunque cumple su función para pasar una noche.