My partner and I stayed with Ovolo the Valley for the week of our wedding. I cannot recommend this hotel enough and would give it more than 5-stars if I could. The staff were friendly, bubbly and so helpful, nothing was too much for them and they couldn't have been more warm and caring. It was the incredible atmosphere that the staff bring which will have me coming back here for every trip! Do yourselves a favour and go stay at Ovolo the Valley.
We had the most amazing weekend away at this beautiful, well situated Hotel. Isabella checked us in and was fantastic, we booked the wrong weekend and within minutes our booking was changed and we were in the room without any hassle. Every interaction we had with her was outstanding. We also had breakfast in the restaurant both mornings, the food was great and service again, outstanding. Best customer service experience we have had in ages, thank you! Would highly recommend this Hotel to everyone!!
雖然我們在Hotel X Suite的住宿是愉快的,但沒有什麼值得紀念的。套房很寬敞,配有現代便利設施(即電動遮擋窗簾,戴森吹風機,拉鍊龍頭和智能電視),總體來說很舒服。不幸的是,浴室缺乏隱私,因爲它忽視了街道,直接面對馬路對面的另一棟建築,所以百葉窗總是被拉出來,防止自然光線進來。此外,沒有帶可鎖定門的獨立廁所。雖然,洗浴用品很好,淋浴相當寬敞。服務很友好,但缺乏個人接觸。比蘇比蘇的早餐菜單有限,但食物總體不錯。屋頂酒吧(Iris)享有美景,有很好的小吃菜單和放鬆的氛圍。酒店的位置很方便,步行即可到達嗡嗡作響的詹姆斯街區,並乘坐短途車前往市中心。
Place is extremely nice and has everything I need. Pros - Super clean. - Soundproofing is good. - Room Aircon doesn't get overwelmed. - Shower is to die for. - Staff are super helpful (we got lost trying to find our room). Cons - It is pricey but nothing crazy for the area. - 3 buildings and we got lost (if you can call it a con). - All the extra's you get for staying require you staying more than a day to use so much offered. - Leaving after dark on a weekend might be hell because its the valley. - If you are younger Egirls will try your dm's to get to come swim in the many pools. - Parking is a nightmare.
All new, clean, fresh and bright. Everything you need in a great location. Fantastic staff. Kitchen is amazing and common area so comfortable and inviting. The pods are awesome, lights, USB ports, lockers, and you can close the door for total privacy. Definitely going back.
TT00dles67So I wasn't sure about these apartments but liked the location. I was a little shocked opening the door to walk straight into the bedroom at the front!! BUT, the place totally grew on me. The apartment was roomy with clever use of space and I was super impressed by my owners styling and also how everything was catered for. Fully equipped kitchen, Comp tea and coffee, towels, hair dryer, iron and board, toiletries - everything catered for from ice in the freezer and a jug of chilled water. I was on a red eye from Darwin and the owner accommodated an earlier check in. Thoroughly enjoyed my stay here and loved the easy walk to James Street, to the bridge and short ride to Eagle Street ($12). Also the #1ranked Cafe across the road did not disappoint! Give it a go it a bit quirky but that adds to the charm!
Needed an easy stopover for one night before starting a road trip to Cairns. Priorities were convenience from airport, easy parking and exit for M1. Check in was friendly and efficient with Tyrone and his tips for the restaurants and wine bar downstairs were on the money as they were better than anything else close by. Clean, comfortable room with good controllable a/c. Suited our particular purpose perfectly.
If I could give this place zero stars I would. My friend booked this accomodation for me and booked it through ***********; two months before our booking we extended two days so I could arrive to the trip earlier. (On *********** it says check in is from 2pm-12am) When I arrived at 9:30pm I was greeted by a giant door which was locked and it was POURING down with rain. I’ve was left in the rain for just over an hour trying to call the hotel as their intercom system has stopped working due to the rain. Once I finally got through they had lost my booking and took 2 hours to finally let me into a room after a constant back and forth with an incompetent after hours phone service assistant who kept putting me on hold (the manager spent 20 mins blaming me saying it was my fault they didn’t have my booking and that I should’ve called prior, never once in my life have I had to call a hotel prior to check in). The staff had absolutely no empathy for my health or safety being a young woman in a foreign city alone standing stranded in the rain. They stuffed me into whatever room they could for the night and told me they’d ‘sort it in the morning’. Next morning I was greeted by the manager (who had a bit of an attitude) telling me he just ‘missed the email’ about us extending our stay… Pretty useless excuse. Day 1 I was in a tiny closet sized room and the cleaning lady knocked on my door and asked if I needed cleaning to which I said no, she then came back 20 minutes later and barged into my room without even knocking!!! Talk about invasion of privacy!! The second room we were put in smelt like piss, was falling apart (the carpet was peeling off the floors) and was riddled with roaches and other bugs. Not to mention the powerpoint was faulty and I struggled to charge my phone… Then went to have a shower and had a door swung into my face by another cleaning lady who seemed to be mad that I needed to use the ammenities she had finished cleaning. I completely understand that a budget hotel means lesser quality but we booked this place purely for location as it was close to a concert that we were there for. There are places much much nicer in Brisbane/Fortitude Valley for the same price range, such as ‘BUNK Brisbane’ which is a lovely place btw. After this traumatic experience was hoping for my booking to be comped or discounted or even the slightest bit of sympathy from management but nope! Surprised after reading the other google reviews that this place hasn’t gone out of business or been shut down by the health department.