93 評價
天鵝山度假村
斯旺希爾|距離Heartbeat Of The Murray Laser Spectacular Viewing Area0.34km
The official Swan Hill Resort web-site claims this is a four star resort - I do not think so (according to Australia’s star rating system). Never stayed here before and thought we would give it a go. Now in Australia both words - resort and four star provide guests with a certain expectation when booking - well, I thought so. If you read the star rating it certainly does anyway. Starting with our check-in - the receptionist was lovely - very charming and professional - off to a good start here. The room - oh dear. If you book from the description via the web-site - look somewhere else - the description and the reality vary considerably. No open bar (not sure if there was a bar although the lovely receptionist said she would get us a drink), no on-site dining available - apparently only a buffet breakfast we were told, no water in the rooms, the floor was pretty grotty and so was the doona on the bed - blood stains (luckily we had one in the car so used that). The Manager, when I called, did tell me I could purchase water and also told me that they (presumably the owners) did not set the star rating so I should not expect those standards. And if I was unhappy I could go somewhere else. The room smelt very sanitised. No mini bar (still assuming ratings mean something here and according to the web-site all rooms are equipped with a mini-bar) and not quite sure what a luxurious colour pallet (in each room is) - ours was dusty brown. Not sure about the outdoor facilities as it was raining when we arrived. Pools looked fine, although the indoor facilities were pretty tired. The mouse that ran across one of the barbecue plates thought his accommodation was very comfortable and dry (I would have taken a photograph but dropped the mobile - sorry). So, all in all not a wonderful experience for us. Onwards and upwards.
