We were given a room that smelled so bad. Musty smell all over, bed was disgustingly dirty. Pillows so old and dirty. I asked for a room change and the person I spoke to just said “they’re fully booked” didn’t really bother to help. Luckily the owner arrived. He told the person I charge to “reshuffle” so we were given a clean room without carpet which was okay.
The cleaners were nice.
翻譯