STAY AWAY FROM THIS HOTEL! I feel it is my duty to share my terrible experience at this hotel through this review on their website and on Tripadvisor. I want to warn other travelers so that they do not go through the same ordeal as I did. Our recent stay at this hotel was the worst hotel experience we have ever had, and it is crucial for me that others understand what they can expect. Upon arrival, we had high expectations and hoped for a pleasant and comfortable stay. Unfortunately, our hopes were shattered from the very beginning. Firstly, the cleanliness of the room was far below any acceptable standard. There was visible dust and dirt on the furniture, floor, and in the bathroom. The room gave an impression of poor maintenance and inadequate cleaning. It was not a welcoming atmosphere, and it was evident that cleanliness was neglected. Furthermore, the noise conditions in the room were completely unacceptable. The sound insulation was poor, and we could hear everything happening in the corridor and neighboring rooms. This disrupted our sleep and made our stay extremely uncomfortable. The air conditioning in the room was also a problem. It was either broken or made unbearable noise when turned on. We had no way to adjust the temperature according to our preferences, which made our stay even more uncomfortable. The small mini-fridge in the room did not function at all, and it was impossible to keep beverages or food cool as expected. When we first discovered all these issues, I immediately went to the reception to request a room change. Unfortunately, I was met with an extremely unhelpful receptionist who showed no interest in assisting us. On the contrary, we were met with indifference and poor customer service. Even after speaking with a person I assume was the hotel manager, an older woman with blond hair around 50-60 years old, we received no better treatment. This person displayed an even more unpleasant attitude and claimed that the problems were specific to our room only. She spoke in a highly unacceptable manner and showed no interest in rectifying the situation. After multiple attempts to seek help from the hotel staff, we ultimately decided to end our stay and move to another hotel. We were so dissatisfied with our experience at your hotel that we were willing to pay extra for a different place that could offer a better experience. I am writing this review to warn other travelers about the many issues we encountered here. This hotel did not meet our expectations, and we felt poorly treated throughout our stay. It is evident that the quality of service and cleaning at this hotel falls far below acceptable standards. My strong recommendation is to avoid staying at this hotel to prevent a ruined vacation experience. There are many other hotel options in the area that can offer a much better experience for travelers. I hope this review helps other travelers make an informed decision about where to stay and that it contributes t
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