海倫娜公園超全包式飯店

We had a wonderful stay at this beautiful hotel for one week. Clean, nice rooms, big beautiful pool, amazing food and very friendly staff. But the best thing was definitely the Animation team. They are very talented people who really know how to entertain guests. They have really good programs and especially evening shows - amazing. The boss of the animation team Tsetso is a specially experienced professional who led his team in a perfect way. Would come back for sure

When I went on vacation to this hotel, I didn't know that I would take so many memories with me and meet so many new nice people. With this greeting, I also want to thank the animation team once again for the incredible atmosphere that prevailed there throughout my stay. So „Hello my animation team, I miss you all so much already. I hope to see you again next year. It was truly a ride I will never forget.” If anyone is deciding whether to go to this hotel, don't hesitate and go because it's really worth it. It was the best vacation I've ever been on.

Анимация супер, гостиница очень хорошая, аниматору Веронике отдельное спасибо! Еда на твёрдую 7.5, гостиница для семей с детьми. ..........................................................................................

L’arnaque du siècle ! Personnel ne sont pas formé pour travailler dans le tourisme, (le pays non plus d’ailleurs) J’ai 40 ans et je voyage 4 fois par ans, je b’ai jamais eu un hôtel pourri aussi que celui là ! Au fait, on paye le all inclusiv, mais une fois arrivée, tu payes encore TOUT. La plage, le bar, le transat, la toilette de la plage…. Personnel désagréable et mal poli, ils sont menaçants, agressifs, sans aucune compétence. Conseil : N’allez pas dans cet endroit pourri

Do hotelu Helena Park wybraliśmy się na 11 dni w sierpniu z biurem podróży TUI. Przyjechaliśmy na miejsce około 8, od razu mogliśmy iść na śniadanie a już o 10:30 czekał na nas gotowy pokój. Widok na ulice, pokój czysty - sprzątany codziennie. Jedyne do czego można się przyczepić to kabina w łazience czasem przeciekala i trochę wody wylewało się na podłogę. Ogólnie w łazience ręczniki, mydlo, szampon, suszarka - w pokoju TV, duży balkon, duże łóżko, sejf. Hotel ma prywatna plaże - białe leżaki za darmo, po południu zawsze znajdowaliśmy miejsce bez problemu. Rano chodziliśmy na basen - czysto, o godzinie 9:30 śmiało były jeszcze wolne leżaki, także na spokojnie. Jeśli chodzi o jedzenie to na śniadania duży wybór sery, wędliny, warzywa, owoce, rogale, omlety - No wszystko co może przyjść do głowy. Obiady i kolacje również spory wybór każdy znajdzie coś dla siebie. Drinków alkoholowych nie piliśmy, natomiast wybór napojów również jest szeroki - wino, piwo, rakija, soki, cola a także drinki bezalkoholowe - bardzo dobre :D do centrum słonecznego brzegu spacerkiem 20 minut wzdłuż promenady gdzie jest dużo sklepów, jeździ autobus za 2 leva lub ciuchcia spod plazy za 6 leva. Ogólnie bardzo polecamy i na pewno wrócimy jeszcze tutaj ponieważ zdecydowanie jeżeli chodzi o Bułgarię to jeden z lepszych hoteli!

I stayed here for four nights with my 17 year old daughter. Good choice of food. Impressive breakfast. There is a themed a la carte night in the pool restaurant 3 times a week but you have to book at least a day before so we didn’t get chance to try it. Cash machine in lobby. Aldo across the road. Beach is reached through Helena Sands. The sun bed area for the beach for Helena guests is not directly outside the hotel, it is a little to the right. Life guards on duty. We enjoyed watching the sunrise at 6am, while swimming in the sea, which was amazing and it was surprising how many people were there doing the same thing at that time. We have use of Helena Sands, but not the outside pool, which we hadn’t realised til we were (politely) asked to leave the pool. Helena Sands has a wonderful atmosphere, larger pool and beautiful reception area with lots of fish tanks. It was more serene than Helena Park and is not AI. Helena Park has a group of entertainment staff that work really hard at getting people involved. This seemed a bit much at first, but at times they weren’t there we missed them. A great mix of nationalities in the hotel - German, Polish and not many English. There are 4 bars - pool, restaurant, lobby and saloon bar. On the last evening we got the train outside of HelenaSands . This led us to a whole new world that we were previously unaware of which was 6 lev each way. It was a mix of Vegas, Blackpool and a fun fair. And was very busy. Who knew! My daughter and I did karaoke. Glad our hotel was at one end of the beach and not in the middle of all that. As others say, the beach bar is not part of AI. Got the bus for 3 lev each way to Nessebar, from the bus stop out side the hotel, across the road outside Aldo. There is a schedule of bus times up in reception. This was a lovely historic place. About 15/20 mins on the bus. Did a half day jeep tour which took us into the mountains and gave us some insight into the real Bulgaria. We flew back at 10pm (pick up at 7pm) and had the vacate the room at 12. This was fine as we still had use of all inclusive, and the pool and use of courtesy room for half an hour, which we booked the day before (you can’t book earlier than the day before). Overall we had a great time (once we worked out what we could and couldn’t do) and wished we could stay a bit longer.