派普斯汀 Spa 活動中心及山區木屋飯店(Pipestem Spa, Event Center and Mountain Chalets)

I am shocked by the complete lack of professionalism displayed by the Pipestem Spa manager, Anna Ferraraccio. I was applying for a massage job at the spa and called reception, they were kind but had little to no information in regard to the LMT position they were filling. That’s fine, she directed me to a manager. I sent my information and requested a follow up call. After a short email correspondence with the manager I was finally able to get the manager on the phone. After the usual pleasantries, I was immediately met with Anna Ferraraccio’s clear frustration and irritation that I declined her invitation to come to the spa personally and give her a massage, and insisted on a preliminary phone call to assess and gather information prior to. This irritation and frustration on Ms F’s part escalated throughout the short call. She felt the need to share her frustration about her employees/past employees and that she’s ‘sick and tired of training people for them to just leave!’ I can only speculate as to what motivated previous employees to leave… but this phone call was illuminating to me. My simple questions (regarding my schedule preferences, and if they would be acceptable/workable) were met with condescension from Anna Ferraraccio: ‘OBVIOUSLY we know that people have lives outside of work,’ ‘we’ve been doing this a long time, we know what we’re doing.’ People that have respect and feel confident in their abilities don’t usually feel the need to clarify such things in this manner. I was suspicious but continued the call. My standard questions regarding the pay structure were met with an increasingly short attitude. Her expressive anger escalated to the point she even felt the need to curse at me over the phone using the F word. I was shocked and disappointed. The lack of professionalism from the manager of this spa makes me extremely suspicious about how she communicates and treats customers and employees. This is how the leadership here acts. I have no faith in the Pipestem Spa to show the most basic level of respect. I wouldn’t trust them with my time or money and I wouldn’t recommend you do either.

The sounds of metal music could be heard this last weekend in the hills of West Virginia. Piepstem WV welcomed fans and bands to their back roads for a weekend they will never forget. Metal In The Mountains 2022 was just one day this year compared to 3 to 4 days years past. Anthony and Anna Ferraraccio own the Pipestem Spa and Event Center and wanted to bring in some entertainment for everyone to enjoy. The day started at 11 am with the band Controller. Next there was Inferior Design, Defiant, This Machine and the crowd favorite Cultus Black (my favorite as well). In the evening there was Dread Engine from Columbus OH and then September Mourning, The Crowned from Texas ( who had fill in from Dread Engine). Then there was Losing September and A Killers Confession ( another crowd favorite). And to finish off the night there was the one and only WV band Byzantine who are one of the few metal bands to get a record deal from WV. Last band of the night was the headliner Gemini Syndrome. They put on a killer set as always and the drummer is one of my favorite drummers ever to photograph. The whole band has so much energy but Brian is on a whole other level. If you missed out on this kick ass weekend make sure to come to next year's Metal In The Mountains 2023 same place as always.

Beautiful and quite location.

Our family enjoyed our stay at Pipestem Resort. We traveled to the area for snow tubing. The cabins are clean & the beds are comfortable. The host (Anna) is very accommodating. We were snowed in & had to spend an extra night & Anna was very helpful. Great place to stay! Will visit again.

Had a great stay in a really nice chalet. Easy access from the highway, and a beautiful view in a peaceful area. Anna is very kind and made the accommodations feel warm and inviting. Highly recommended stay!