"還不錯的入住環境，周圍挺安靜的，入住及退房很方便，乾淨衞生，服務很友善，有問題詢問，很快友好的處理，總體是滿意的。"

"乾淨整潔無異味"

"這裏的服務很好,地方很乾淨,他們的毯子需要一些改進,挺薄的,不是冬天的重量。 明顯的缺席是浴室和紙巾的杯子。"

"Another business trip brought me back to the Tri-City area for the night. Having stayed at three other hotels in the area previously, I expected this hotel to be comparable. Unfortunately, I was disappointed. Based on the cars parked in the parking lot during check-in and check-out this hotel was not busy since it was a weekday. When I entered the lobby, the front desk was unattended. I eventually found the clerks sitting at a table on the other side of the building. Check-in was okay, and the clerks were pleasant. One appeared to be in training. The room itself was somewhat small, though the bed and TV were both large. The lighting was quite dim, possibly due to the type of fixtures used, and brighter bulbs would have made it brighter. The room included a desk and chair but no additional seating or lounge chair. The only power outlet available for charging devices was built into the TV, which was surprising for a newer hotel, as most now offer outlets at the desk or built into lamps. Fortunately, I had brought my own wall chargers and an extension cord. The room had vinyl flooring throughout. While that may not bother some guests, I would have preferred carpet. The shower was also very small, and it was difficult to avoid the water spray while lathering. I brought a couple of beers to enjoy during the evening, but the refrigerator in the room was unplugged, which made little sense. At exactly 9:00 a.m., I walked the short distance from the elevator to the front desk to check out and once again found it unattended. I noticed two different employees seated at a table nearby eating. Breakfast officially ended at 9:00 a.m., and by that time all food trays had been wiped down and the breakfast area closed. I attempted to get a cup of coffee, but while the decaf and hot water dispensers were half full, the regular coffee dispenser was completely empty. The two clerks did not look up or acknowledge me as I stood there. I eventually walked to the front desk, and they called a third employee to assist with checkout. There are two other hotels located very close to this one, across from the Pinnacle. On future trips to the area, I will likely choose one of those instead."

"毛巾沒有更換,床單枕頭套有污垢,地下有尿味,我哋不敢沖涼一齊着便裝攤喺床上捱過恐怕的一夜"

"我享受我的住宿"

"挺好的"

"房間乾淨整潔，服務人員態度很好！"

"位置有點難到達，因為沒有關於車道的警告。進去發現停車場很小，找不到停車的地方辦理入住或退房。房間比我們想像的小得多，如圖所示！房間這麼小，真的讓我大吃一驚！浴室很髒，浴缸周圍的地板上有死蟲子，到處都是污垢。床太糟糕了！除了金屬框架之外，沒有彈簧盒或支撐物，會發出聲音，讓我們徹夜難眠！床上用品很薄，我們整晚都凍僵了，即使我們關掉空調，我們也會熱死！床單很髒，上面沾滿了食物和頭髮！我不知道是客房服務人員提供的還是從來沒有更換過！ 電視還可以，但幾乎不能用，所以看任何東西基本上都是一個笑話，而且水壓太可怕了！說到浴室，忘了提及牆壁上的黑色黴菌和淋浴上形成的鐵鏽和白色硬皮，這讓我們感到恐慌！房間裡還有各種蟲子和蜘蛛，讓我們超級不安！ 我們正在慶祝我們的周年紀念日，這是最糟糕的經歷！我們甚至沒有費心吃早餐，因為果汁機壞了，水果和麥片看起來也有問題。 總的來說，我會給這個地方一顆星，只是因為辦理入住時的服務非常好。"