金斯波特旅行汽車旅館(Travel Inn Kingsport)

My family and I booked it for 2 nights. The moment we walked in 2 roaches fell on my head when opening the door. The light didn’t work so my husband walked to the other side of the room to turn on the restroom light. We counted 13 roaches just sitting there, they didn’t even react when we turned on the light. We ran outside and left the premises. Not to mention the awful smell the room had… we only give it 1 star because the front desk lady said she was gonna give us our refund without giving us any problems.

If that was a remodel, I hate to think what it was like before. If the remodel was finished the owner should request a refund

I checked into Travel Inn @ 2:30pm 9/30/23, and was very dissatisfied by my HOUR there. The room I was first assigned, the door would open, so back to the front desk, where I was told the key card was activated, somewhat insinuating I wasn’t capable of utilizing a key card. Finally housekeeping came over and they couldn’t get in to the room, even with a regular key. I was finally assigned a new room. Once in the new room, a non smoking room that reeked of cigar smoke, there was no remote control for the tv (I went back to the front desk to get a remote), two lights didn’t work , the bathtub was disgusting, and I saw 2 roaches. I checked out around 3:30pm the same day. I’m still waiting on a refund.

It was a dirty room with broken furniture. Amusingly, there were no outlets next to the bed. There were outlets on a lamp that was in a far corner completely separate from any seating or sleeping area. I was very attempted to rearrange the "furniture" into something resembling a human living space. Smelled funny too.

Did not feel safe as loiterersoutside our room. Only stayed two minutes and left and went to another hotel 40 miles away! Would like a refund due to unsafe conditions! Desk clerk said he would approve. He understood situation!

Room was unsafe smoke alarm no battery dead bolt didnt work bathroom heat lamp exposed socket. Tv didnt work lamp not working no curtains. Had to ask for towels garbage can ice bucket. Was shown to have breakfast was none. Room had spakling on walls.not painted all the way through. Closed off a door not finished. Had issues getting room key to work after many trys onlt 1 would. After all this only refunded 50 per night. Would recommend taking this off your sight.

Checked in and checked out within 15 minutes, it was that bad.

Not good. We had to stay 4 nights. Our room felt moist and clammy. Clothing and beds always felt moist. No coffee pot, no towel racks, no ice bucket or cups. 2 towels that looked stained and dirty.

Rooms were not the best. No breakfast as indicated. First room toilet was not working and TV was broken moved to second room air conditioning was working poorly