蘇比克灣景鑽石飯店

There is no view on the rooms given to us considering the rate we paid. Bathroom needs improvement, beddings need to be disinfected.

The location is good and nice. Nut some of the amenities are quite old but still manageable

If I can give diamond hotel a 0, I will do that. Very terrible customer service. The only good in this facility is the guard. - We checked in Feb. 10, and they didn’t even disclose that there’s a bar downstairs that’s playing loud music until midnight. We want to rest but we can’t coz we can hear it up to 4th floor. - after we checked in we went out fir a stroll , when we come back , front desk said that they can’t give us another key coz there’s already one that’s made , but their supervisor accidentally bring home our room key. So everytime we need to go inside our room we need to wait for them to open our room for us, which is time consuming. - next we asked for additional pillow and blanket, but they want use to pay P100 for pillow and P150 for blanket. I told the front desk that I’m just going to use it, I’m not buying it. - their phone is not working , so if you need to reach the front desk, you need to go downstairs and ask them personally. But they can’t help you anyway. Everything will be charged including another key. - A/C unit is so low that your feet will be get all the air but the room is still warm. Just beware before you check in this hotel. Ask first.

This was worst than jail. The bathroom had a shower curtain that was hanging on by a thread with a glass shower door. Weird right?!?! The bed was dingy and blah. Not once did housekeeping ever come to clean. Breakfast was a joke …one egg, one sausage and half a cup of garlic rice. DO NOT STAY HERE EVER

The place is near to pier one and skybar which has loud music till 2am. I was on the 5th floor (top most floor) but the music still penetrates the room. The breakfast included was not buffet with very limited choice (4 choices only). The coffee served was without creamer. The tv doesn’t have remote (had to ask for it) but turned out to be useless because they do not have movie channels anyway. I also had to ask for bathroom tissue upon check in. The soap was hard and seems to be more chalk than soap. Even the toothpaste doesn”t taste like toothpaste at all. The plus side is i like the king bed. Though had to request for extra pillow which had an additional charge.. Stayed 2 nights and upon checkout, they were charging me with penalty for having cigarette smoke in the room which was preposterous since we did not smoke in the room. I went back to the room with the housekeeping to challenge their accusation and they said they checked a different room and not mine. Not woth all this trouble. The view was nice which was the only upside to staying here.

I was on the 2nd floor overlooking the road, but it wasn't noisy. Other colleagues were put in one room on the 3rd floor and the others on the 4th floor, no idea why they didn't put us close as it was definitely not busy, but maybe because they had reserved twin rooms and the first shown were mistakenly both doubles. My room was small but clean, a squeeze to get into the shower which also takes some thinking about on how to operate it. There was no wardrobe and just two hangers on the back of the door. There was one broken power outlet by the bed so recharging was done by unplugging the tv, which did not matter as there no watchable channels due to no signal. There is a kettle and two cups but no coffee or anything at all. Breakfast was abysmal, small and you have to pay cash for an second coffee. The only plus I can think of is that you can sit outside with a beer and overlook the water, even that though meant you had three bands/singers competing with each the hotels own plus either side too. There must be better places so I can't recommend it at all. Oh, and the internet is non existent!