From the start of my visit to when I left, not once did I felt welcome, spoken at rather than the customer service I would expect. Restaurant was closed on the first night, (Told there was not sure about the next night) after a day at work and having to drive a couple hours, being told I had to go out for a meal was not what I wanted to hear. If the restaurant is closed, let people know when booking, we could stop on way. At breakfast again I was not made welcome to such extent I went into Haverhill for breakfast on the second morning. The rooms where okay and clean, and the location smashing, just ruin by the customer service.
翻譯